Hello everyone! My name is Ladek and my guest for this episode is Dr. Conrad Gottfredson. Conrad is a founding partner and the Chief Learning Strategist at APPLY Synergies, an organization that specializes in helping learning professionals design, develop, maintain, and measure effective learning and performance support through the “5 Moments of Need” design methodology. His consulting firm specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet those five moments learning is most needed. In this 'flowing' conversation Conrad and I discuss 00:00 › Start 6:09 › Modern Learning—How Conrad defines workflow learning, and how to identify moments where staff are learning in the flow of work 17:31 › Performing—Conrad provides recommendations about first steps to shift training towards actual performance improvements and behavior change 22:20 › Virtual Mentorship Delivery—Conrad gives his insights about both virtual reality for simulations and mentorship as a methodology to deliver information 32:38 › Z Learning—Conrad discusses whether or not he sees workforce changing at all, especially around expectations by Gen Z 38:24 › Get '5tarted'—We end with Conrad’s advice about how to get started with workflow learning immediately. Subscribe for the latest news, practice and thought leadership at eLearnMagazine.com