Hello everyone! My name is Ladek and my guest for today is Charlotte Evans. Charlotte is Senior Solutions Consultant at Coursera, and advises North American companies on their upskilling and reskilling learning solutions. She worked in Asia for five years in student services, where she also pursued a fellowship through the World Innovation Summit for Education (WISE) Learners’ Voice program. In this ‘data driven’ conversation Charlotte and I talk about 00:00 › Start 01:12 › Her journey and her role at Coursera where she assists companies in sifting through the overwhelming array of learning options to find the right solutions for their teams. 03:00 › The core of our discussion revolves around the Skills Compass report, a pivotal piece of research to which Charlotte contributed. We probe into the significance of this report, its findings and its relevance in today's fast-paced learning and development landscape. 15:32 › The conversation then moves into ROI in learning, with Charlotte discussing how companies can balance short-term gains with long-term value through skill development. 20:17 › Charlotte then addresses the challenge of content chaos and how companies approach Coursera for help in organizing their learning strategies and making sense of the overwhelming amount of learning content available. 26:24 › Finally, we end our conversation talking about the impact of company size on approaches to learning and adapting to generative AI, with Charlotte sharing her observations on the diverse strategies employed by different organizations. Subscribe for the latest news, practice and thought leadership at eLearnMagazine.com