Hello everyone! My name is Ladek and my guest for today is James Robilotta. James is a leadership author, motivational speaker, MC and trained improv comedian. After years of building, training, and leading teams, James followed an entrepreneurial dream and built two successful businesses. The first is an organization that incorporates freestyle rap into improv comedy—a success story for another day. The second, his speaking and coaching business, the success story we’re talking about today. James’ cornerstone concept is that we as humans cannot learn from people who are perfect. We can only learn from people who are imperfect. In this ‘very empathetic’ conversation 00:00 › Start 01:37 › Understand the Person—James sets the stage for understanding the person behind the professional and how he came to focus on empathy in personal development 04:20 › Are You Credible Or Relatable?—James discusses the difference between credibility and relatability and how these concepts play out in educational and leadership roles 10:08 › Making Your Transition—James explores the transition from credibility to relatability and provides practical advice for those of us looking to make this critical shift in their professional lives 13:12 › Don't Aim To Please—James ponders the appropriateness of relatability in various contexts and its potential pitfalls, adding a layer of complexity to our understanding of interpersonal dynamics 21:46 › Aim For Curious—James turns to curiosity, its significance, impact and  transformative power. We also address challenges faced by introverts in being outwardly curious 31:43 › Ask Questions—We discuss practical advice on how to ask questions, and the risks associated with a lack of curiosity, within the broader implications for retention, innovation, and community building. Subscribe for the latest news, practice and thought leadership at eLearnMagazine.com