Have you ever felt the heat of a workplace dispute and watched the phrase "calm down" fan the flames? Conflict resolution specialist Carol Bowser joins us to unravel the complexities of emotional intelligence in such fiery situations. Our conversation uncovers why acknowledging emotions and involving individuals in the resolution process is key to maintaining harmony, especially in the nuanced dance of remote teamwork. We tackle the often-awkward yet vital task of navigating the undercurrents that can capsize a productive work environment, and how prompt conflict management can keep your team's ship smoothly sailing.  This episode is a treasure trove of insights into communication barriers and the emotional climate of teams, both in the flesh and across screens. We cover everything from the pros and cons of keeping that webcam on to understanding the 'why' behind company policies. We also ponder the delicate balance of managing conflicts and how allowing employees the space to resolve issues can sometimes be more beneficial than playing referee. In this episode, you will hear: Workplace conflict resolution strategies Why you should never say “calm down” during conflicts Importance of addressing workplace conflict Effective communication strategies in the workplace The importance of early intervention, effective management skills, and soft skills Resources from this Episode The Wannos Law Firm: https://www.wannoslaw.com/ Employment Law Courses: https://www.karlywannos.com/employment-courses Legal Workshops Employment Law for Businesses https://www.karlywannos.com/workshop  FMLA Workshop: https://www.karlywannos.com/fmla Calculating Damages Workshop: https://www.karlywannos.com/damages-workshop Connect with Karly Wannos Follow Karly on Instagram [https://www.instagram.com/karlywannos] and Linkedin [www.linkedin.com/in/karlywannos] Sign up for my Newsletter on employment law and management topics [www.karlywannos.com/newsletter]  Connect with Carol Bowser www.conflictmanagementstrategies.com  Follow Carol LinkedIn [https://www.linkedin.com/in/carol-bowser], X [https://twitter.com/CarolNBowser/], and Instagram [https://www.instagram.com/carol.bowser/]  Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you. The copyright and intellectual property for The Employment Experience and this post is owned exclusively by Karly Wannos, LLC.