There is one secret key to achieving excellent customer engagement. 🗝️Employee engagement 🗝️ If you aren’t actively working to take care of your people and keep them engaged, your customers will not engage and you won’t have the revenue necessary to stay afloat. Ashik Ahmed, CEO, CTO and...

In Episode 16, Sheryl Tullis, self-proclaimed Lead of the Department of Why, joined the most recent episode of The Era Live. She draws on her military experience to inform a lifelong pursuit of uncovering what makes a great team. Her answers may surprise you.