In this episode I'm talking about two very different customer experiences that I had and how you can relate this to your business. Your customer's experience is one of the most important things to focus on if you want to have repeat customers - let's dive in! Highlights: 00:27 Let's get started & how to get plugged in to more of our free resources & trainings 01:22 The tale of the first bank 05:05 The tale of the second bank 07:12 How this applies to the customer service you provide 09:25 You cannot afford to give mediocre customer service - aim to give world class customer service For more free trainings and resources, join our Goal Digging Boss Babes FB Group: http://bit.ly/GoalDiggingBossBabes Host Bio: Kimberly Olson is a self-made multi-millionaire and the creator of The Goal Digger Girl, where she serves female entrepreneurs by teaching them simple systems and online strategies in sales and marketing. Through the power of social media, they are equipped to explode their online presence and get real results in their business, genuinely and authentically. She has two PhDs in Natural Health and Holistic Nutrition, has recently been recognized as the #2 recruiter in her current network marketing company globally, is the author of four books including best-sellers, The Goal Digger and Balance is B.S., has a top 25 rated podcast in marketing and travels nationally public speaking. She is a mom of two and teaches others how to follow their dreams, crush their goals and create the life they’ve always wanted. Check out Project Broadcast: https://bit.ly/ProjectBroadcastTGDG Website: www.thegoaldiggergirl.com Instagram: www.instagram.com/thegoaldiggergirl Facebook: www.facebook.com/thegoaldiggergirl Youtube: www.youtube.com/c/thegoaldiggergirl Grab The Goal Digger Girl Journal: https://amzn.to/3BeCMMZ Check out my Facebook groups for those that want to build their business online through social media, in a genuine and authentic way: Goal Digging Boss Babes: http://bit.ly/GoalDiggingBossBabes Goal Digger Creatives: http://bit.ly/GoalDiggerCreatives If you haven’t already, be sure to text “PODCAST” to 737-240-3136 to get notified when there is a new episode! Leave a review here: Write a review for The Goal Digger Girl Podcast. Subscribing to The Podcast: If you would like to get updates of new episodes, you can give me a follow on your favorite podcast app. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thegoaldiggergirl/message Support this podcast: https://podcasters.spotify.com/pod/show/thegoaldiggergirl/support