Today I explore the concept of rupture and repair, and how embracing accountability offers opportunities for growth and deeper connections. I talk about the positive impact of effective conflict resolution skills and the ability to repair ruptured relationships in fostering collaboration, open communication, and mutual respect.
As a leader, you need to embrace and utilise tools for building trust, fostering a growth mindset, demonstrating integrity, encouraging open communication, empowering the team, and cultivating resilience.
I offer my thoughts on the importance of timing in repairing strained relationships or situations that have escalated and offer up actionable steps to take, from following up with the person involved to expressing accountability and committing to positive change.
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