How Do I Manage An Account Manager?
Listen now
Description
This week on the podcast we have our final training with operations expert, Alyson! So, you've taken the leap and finally hired a Client Account Manager - well done you! BUT how do you manage your Account Manager to make sure you're getting an ROI and setting them up for success? We've said it once and we'll say it again, a great Client Account Manager can really have a positive impact on an agency's bottom line. Listen to this week's episode where we're sharing the exact systems, KPIs and management tools we use to get the best out of our Client Account Managers. Bonus Resources: Check out CAM School for Client Account Manager Training HERE Check out Better Business Bundle for everything you need to run your agency more efficiently HERE [HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  [ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients!
More Episodes
Agencies often bud up against capacity issues. This means they can't take on more clients because their team is full... not a great way to scale, right?! At DOT & Co., we solve a similar problem for agencies and we're always on the lookout for partners that can help our agency partners....
Published 04/29/24
She's Only Working Two Days Per Week? Agency Owner Edition As an agency owner, we love to dream about taking a full hiatus from our agency. It's the ultimate success metric, right? You've built the team, the systems, the checkpoints that allow you that freedom. But, often we forget. In our...
Published 04/22/24
Published 04/22/24