“As a freelance tenant engagement and service development consultant I really like listening to the podcast, particularly during Covid, just to hear the panels take on developments which is always really good. It’s curious but during the pandemic it feels like the sector has by necessity not had the same level of networking and for me obviously I’ve really noticed it and I think practice has diverged quite a bit in different organisations because of this. Anyway the emphasis on proactive consumer regulation in the white paper reminded me of the old audit commission CLOEs which I think had a really impact on improving standards in the sector prior to them being burnt in the quango bonfire 10 years ago. The Grenfell themes of transparency, safety and 2 way communication have led to this new streamlined approach. I think the neighbourhood bit of the white paper combined with its parallel in consumer standards may lead to a movement around broader neighbourhood quality of life as it develops which links to Covid space issues but also to levelling up. So the podcast may want to look at this in more detail at some point. Anyway thanks for the pod which for me who doesn’t get out much at the moment is really useful.”
Davidus Smethculanius via Apple Podcasts ·
Great Britain ·
03/11/21