This is your HR News Flash, your briefing on talent management and the world of work from HRCI. When the global shift to remote work occurred last year, HRCI was able to quickly transition. We can partially credit quick technology adoption and distribution, however, it was HRCI’s IT team that powered the transition. Here is how: First, pre-pandemic investments paid off. Having an established trust between HR and IT served as a foundation for their collaboration throughout the entire transition. HRCI invested in tools and processes that allowed for a smooth adoption of remote work. Second, we listened to our employees. HRCI already had a smaller remote workforce in place prior to the pandemic. This allowed us to listen, learn and improve our IT operations to accommodate what is currently a fully remote workforce.  Finally, we learned from our customers. Our customers and their changing needs are HRCI’s top priority. We made sure to keep listening and learning. This has allowed our organization to respond to customer needs and ensure that we will be ready for any future challenges.  This concludes your HR News Flash. HRCI prepares HR leaders for the digital age. Thanks for listening. Check back soon for the workplace news you need. Learn more at HRCI.org.