Hayley Berg is not only the lead economist at booking app Hopper, she is a data disciple. In this conversation with host Robin Trimingham, she touches on a slew of travel data points and explains how predictive algorithms can dictate travel trends and consumer booking patterns around the world.

Technology is transforming the way the hospitality industry hires employees. But an ongoing labor shortage has placed candidates in the driver’s seat, making it essential for hoteliers to ensure that they are responding to and engaging applicants in a timely manner. Learn more about this topic in this conversation between host Robin Trimingham and Sid Upadhyay, co-founder & CEO of Wizehire.

A stubborn and still clouded economic picture is making it difficult for hotel investors to time deals and for operators to grow margins. What hospitality stakeholders should be ready for and will capital markets cooperate is the topic of this week’s conversation between Greg Friedman, CEO of Peachtree Group, and host Robin Trimingham.

Hotels switching from a legacy system to a cloud-based management system is big move. How do factors such as the hotel's size, budget, technological needs impact the decision and process? These are all variables our two guests had to navigate as Hilton in collaboration with HotelKey made the momentous shift to the cloud. Join this conversation with Aditya Thyagarajan, founder and CEO of HotelKey, and Michael Leidinger, SVP and chief information officer for Hilton, and host Robin Trimingham.  

Scot Turner, founder and managing director of Auden Hospitality, chats with host Robin Trimingham about how to develop a unified restaurant vision, creating an experience and maintaining the concept.

What are the complication and opportunities with AI technology in the hospitality space? Discover the differences between “human ethics” and “machine ethics” in this conversation between host Robin Trimingham and Mark Brown, founder & CEO of Viewz.ai.

Managing teams effectively and inspiring and motivating employees are some of the most challenging aspects of being a leader. In this conversation, Dr. Jeffrey O, president & CEO of St. Justine Properties and current president of the International Hospitality Institute, joins host Robin Trimingham to talk all things leadership.

The underbelly of working in restaurants kitchens was addressed in the late author and chef Anthony Bourdain’s seminal book: “Kitchen Confidential.” Steve Palmer, co-founder of the Indigo Road Hospitality Group, knows it all too well. In this episode, Palmer discusses the pervasiveness of alcoholism and substance abuse within F&B, its root causes and what can be to do to address it.

Discover how the hostel business model has evolved from simple bunkbeds and communal bathrooms to a modern hybrid offering with attractive communal features and even private room categories. We look at a modern hostel business model with Oliver Winter, founder and CEO of a&o Hostels, who talks to host Robin Trimingham about the model and what this cohort of traveler is looking for now and and in the future.    

Within hotels, food & beverage is going through a makeover as not only traveler tastes change, but how travelers travel changes. So, how do you rework F&B within this new normal? Find out as host Robin Trimingham talks to Richard Garcia, SVP of food and beverage for Remington Hospitality, in the newest episode of The Innovative Hotelier podcast.

Extended-stay hotel performance was so solid during and after the pandemic that brands have been crowding in ever since to launch new products. But how is this segment different from others? Carl Hren, SVP of Development at Concord Hospitality and Board Member of the newly formed Extended Stay Lodging Association (ESLA), talks with host Robin Trimingham about the importance of taking the time to understand the unique operational challenges and distinct benefits of the segment. 

Volatile market conditions present risks and opportunities for both hotel owners and operators. In this podcast, Euan McGlashan, co-Founder & CEO of Valor Hospitality Partners, joins host Robin Trimingham to discuss how variables like rising interest rates are impacting market transactions, how to properly manage downside risk, how to evaluate potential acquisitions and future strategies for growth.

Building trust and employing cultural empathy are pathways to create strong brand values and service standards. Can it also help with market expansion? Host Robin Trimingham sits down with Aref Sayegh, general manager of the Kempinski Hotel Cancun, and discusses pursuing opportunities for expansion, among other hot-button issues in the luxury space.

Logan Nicholson. founder of LocalEyes, had an idea for an AI app to create memorable experiences for hospitality guests. But turning that idea into a thriving application that is obviating the role of concierge was a very different challenge altogether. He explains what it takes to be a successful entrepreneur in this conversation with host Robin Trimingham.

The hospitality industry is undergoing a revolution led by a dramatic shift in what travelers are looking for from their vacation experience. It’s making some destinations and hotels rethink their offering. Sahara Rose De Vore joins host Robin Trimingham to explain these new trends and how to embrace them.

NFT tokens, built on blockchain, are enabling new tracking, marketing and pricing options for hotel rooms. Arul Prakash, founder and CEO of Buk Technology, joins host Robin Trimingham to explain how blockchain tech is being implemented across the hospitality industry and its impact on the sale of rooms.

Where did all the employees go? How can hotels best navigate the current staffing crisis and what recruiting tactics are most effective to build a strong team. Joan Sanz, founder and CEO of Chartok, joins host Robin Trimingham in a conversation about HR trends and strategies in the hotel industry.

Typically in a hotel, guest complaints may arise over service or something tangible that interrupts their experience. But what about air quality? Does it matter? Can it be a demand generator that guests might even pay a premium for? Haley Payne, director of account management at Pure Wellness, talks to host Robin Trimingham about the impact air quality can have on the guest experience and the bottom line.

Michael C. Cohen, managing partner of the Growth Advisors International Network (GAIN), joins host Robin Trimingham to discuss how the metaverse and virtual-reality technology are changing not only the way people travel, but how they research and book it, too.

DEI, or Diversity, Equity and Inclusion, has been a top priority for hospitality organizations across the spectrum. But unless it’s backed by real action and cultural change, it can become an empty acronym. Rike Erdbrink, general manager of the Park Hyatt Chicago, joins host Robin Trimingham to talk about building a robust, equitable culture of inclusion in hospitality.

As the founder and CEO of GitGo, Amy Infante joins the Innovative Hotelier podcast alongside host Robin Trimingham, to discuss first quarter 2023 financials for the hotels industry and how to adapt sales and marketing strategies to meet the current economic situation.

Who are staycation travelers, what are they looking for in travel and how to cater to this broadening niche is the subject of our latest podcast, as Cate Farmer, SVP of hotels and resorts for Margaritaville Hotels & Resorts, joins host Robin Trimingham.

 David Millili is CEO of LodgIQ, a revenue management platform for the hospitality industry. He also is a mentor at NYU's Hospitality Tech Incubator. In this episode, we talk about fostering entrepreneurship in hospitality, attracting first investors, and exciting innovations coming through the incubator today. If you’ve wanted to start a hospitality business or want a glimpse into the future of hospitality tech this is the episode for you.

How should hotels be measuring post-COVID financial success? Jan Freitag, National Director of Hospitality Analytics, U.S. CoStar Group, joins Robin Trimingham in a conversation about how traditional financial barometers have changed and how brands are rethinking their own business metrics.

Host Robin Trimingham and real estate advisor and developer Adam Greenfader discuss Puerto Rico’s post-pandemic boom. The island has overcome economic crises to become a hotbed for travel and hospitality investment.