The Intuitive Customer - Helping You Improve Your Customer

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Colin Shaw, Beyond Philosophy LLC

The Intuitive Customer

Helping You Improve Your Customer Experience To Gain Growth

We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter"....

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Recent Episodes

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Your Mood Has a Massive Effect on Your Decision Making. Here’s why.

Various motivational biases and emotions shape customer experiences, emphasizing the need for a holistic approach to designing experiences. For example, the customer’s mood significantly impacts the customer’s decision-making processes. Today's discussion highlights why understanding the...

Published 06/08/24

The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Published 06/08/24

The AI Race Is On! Get Ahead By Avoiding These Surprisingly Simple Mistakes

This has been created in partnership with NICE. AI is a significant development in experience management, but many organizations need help with its implementation. While experimenting with AI, like ChatGPT, offers a glimpse of its potential, it's challenging to understand how AI fits into the...

Published 06/01/24

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