When engaging in a transformation project to optimise the law department’s work, there are myriad lessons to be learnt to ensure that such a project is as successful as possible. In this episode of The Corporate Counsel Show, host Jerome Doraisamy speaks with NCC Group head of legal (APAC) and head of data governance Elizabeth Duncan-Lee about working in a cyber security business and helping build a safer world, what it means to undertake a transformation project and what she and her team are currently working on, optimising daily operations, and the questions to be asked in getting started on such projects. Ms Duncan-Lee also delves into the practical steps to be taken in the implementation of transformation projects, how best to carve out time for the law department’s other duties (including firefighting) while undertaking a transformation project and striking the right balance between competing priorities, how often to evaluate a project’s success and direction, knowing when the team can be confident in an outcome and how long to allow for a new approach to work, and lessons learnt from engaging in such transformative processes. If you like this episode, show your support by rating us or leaving a review on Apple Podcasts (The Lawyers Weekly Show) and by following Lawyers Weekly on social media: Facebook, X (formerly Twitter) and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email [email protected] for more insights!