No one likes an ill-mannered, arrogant person. Believe it or not, manners are a key feature that most of us look for in a person, whether we acknowledge it or not. The way you carry yourself in all situations can determine whether people want to be around you, do business with you or hire you.  In this interview, my guest Donald James talks about the importance of manners and shares tips that you can use to be more mindful or your manners, especially in a professional setting.