Host Michael Cloutier discusses AI-enabled engagement and how pharma companies are maintaining access during the reduced face-to-face access to physicians. The guests for this episode include: Martin Booth, Director of Analytics and Data Excellence at AstraZeneca Omer Arıburnu, Affiliate Head of Customer Excellence and Operations at Biogen Shawna Boynton, Omnichannel Marketing Manager at Novo Nordisk This episode was produced by the Chronicle Podcast Network in partnership with ODAIA. The intro and outro music used is Inspired by Kevin MacLeod, used under the Filmmusic Standard License.