Omnichannel is a term we’re often faced these days, but what does it mean for Field Medical and MSLs? How can an omnichannel strategy benefit our external stakeholders? And what needs to be considered when adapting to this approach?To explore these questions and more, Helen was joined by Katy Curran, Medical Impact Lead for UCB.We hope you enjoy the episode!One Community Team https://www.onemsl.com/