27. How do you tame a visionary CEO?
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In this episode we unpack the topic of: How do you tame a visionary CEO? with Rob Liddiard, B2B SaaS Founder (acquired 2022); Reformed Lawyer. Bethany and I discuss the following:  Forecasting in 2024Simplifying performance managementSurfacing issues in leadershipDocumenting the processes of the company We then discuss the following with Rob:  Is the Entrepreneurial Operating System (EOS) just another OKR styled book? How do you tame a visionary founder? What are the components of EOS? What are the two principal roles in EOS? What can experienced operators learn from EOS? How do you achieve an L10 meeting?  References https://www.eosworldwide.com/rob-liddiard Biography:  I previously founded a software company called Yapster. Although we had 100,000 licensed users, amazing customers like Next plc, Brewdog, Krispy Kreme and Caffe Nero and the business looked healthy to outsiders, we secretly struggled internally to execute plans and hit our financial goals. I worked and stressed 24/7. I was a qualified Corporate Lawyer and experienced Businessperson, but I didn’t feel a success. All I could feel was the underlying tension in my leadership team and investor base. Then I read Gino Wickman’s Traction and it was like someone turned a light on. I realised that I hadn’t been leading my organisation to its potential. By adopting EOS’s simple habits and frameworks we quickly achieved Traction. Suddenly I was more successful at work and more relaxed at home. In late 2022 I sold Yapster to a company backed by Google. I’ve since qualified as a Professional EOS Implementer® and now my personal Mission is to help other UK business owners achieve their goals more quickly, with less frustration. Summary:  Golf inclusivity and personal experiences with the sport. 0:06Bethany Ayers and Brandon Mensa discuss golf and inclusion with guest Rob, with Ayers sharing her experience at a virtual driving range and appreciating Rob's proactive approach to inclusivity.Bethany Ayers shares personal experiences with golf and her grandfather's intense passion for the sport, despite exclusion of women in the family.Entrepreneurial operating system and vision alignment. 4:18Brandon: Book provides a prescriptive set of steps for non-experienced companies to run their businesses efficiently.Bethany: Book offers a structure for strategy days, with exercises and time allocations for each area, saving time and effort.Bethany Ayers discusses the importance of aligning to a vision and creating a three-year plan, with regular revisions to ensure accountability and profitability.Ayers highlights the challenges of budgeting in a changing world where cash is no longer free, and the need to focus on cache management across multiple years.Simplifying performance management systems. 10:21Brandon and Bethany agree that the "right people in the right seats" framework is simple and effective in evaluating employee performance (10 words)Traction recommends using a scorecard and weekly pulse to track leading indicators of KPIs (20 words)Bethany Ayers emphasizes the importance of tracking key metrics, such as ticket clearance...
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