Episodes
How much variety is really within the Director of Operations (DOO) skillset? Today we are going to tell you about what it looks like to be a DOO in a variety of different business models. If you are interested in what it looks like to be a DOO this is going to be a phenomenal episode for you. You will hear from four women who have come through our certification program, and they are all using their certifications in a different way. If you are ready to jump into our 21st cohort, we are...
Published 11/08/23
Do you want your burning DOO (Director of Operations) questions answered? Today we are back for another round of The DOO Download, where you get your most frequently asked questions, answered. These questions come straight from you via our Facebook community or inside our DOO certification program. In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them! If you are thinking of becoming a Director...
Published 11/01/23
Does your pricing reflect the value that you bring to a business as a service provider?  Today we are going to talk about how to price your services as an operator or a service provider. This question comes up often because we are always second guessing ourselves. I want to give you some guidance and help you ask the question, “Is what I’m doing today fulfilling to me?” For full show notes visit theopsauthority.com/podcast/223. Pricing is one of the key areas that we cover in the DOO...
Published 10/25/23
How should you position yourself in the Director of Operations (DOO) market?  Today we are asking the question, “Should I be a generalist or a specialist in my service area?” Even when you are an employee of a company, you may need to navigate this question. For full show notes visit theopsauthority.com/podcast/222. If you are on the path of becoming an upleveled operator, check out our 2-hour event entitled “Test Drive the DOO.” We will be talking about what it looks like to be a DOO,...
Published 10/18/23
Have you been considering joining an organization as an employee rather than an independent contractor? Have you been thinking about approaching your current client about considering you as an employee? Today I want to talk about the trend of people who are working as independent contractors inside of companies, who have the opportunity to move into an employee role. This shift is probably a byproduct of what we are seeing in the market and the economy, and the fact that being in business is...
Published 10/11/23
Are you wondering if a live event is worth the time and effort to attend? I have just returned from Jordan Gill’s annual event “Make Your Mark Live”, and I wanted to talk about the interactions and conversations I had. At the end of each year, I do an episode with some of my peers entitled “State of the Union for Service Providers,” and this episode is going to be similar with insights about how the year is summing up for service providers. For full show notes visit...
Published 10/04/23
Do you want your burning DOO (Director of Operations) questions answered? Today we are back for another round of The DOO Download, where you get your most frequently asked questions, answered. These questions come straight from our Facebook community and/or inside our DOO certification program. In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them! For full show notes visit...
Published 09/27/23
How do you move into a leadership and strategy role in the businesses you serve? Often, we get questions about how to become a strategic advisor or a strategic partner. I have mentored and coached hundreds of women to become Directors of Operations (DOOs), who uplevel to the next best version of themselves. We take your hard skills and amplify them, but we also focus on the leadership component. We as DOOs have this leadership skill set, but often we don't tap into it because we don't have...
Published 09/20/23
Do you stress at the idea of creating content and designing your whole marketing strategy around being visible on social media?  We have a special guest who is a legend in the online space, Abagail Pumphrey from Boss Project! She has helped service providers and small businesses for many years, and she is someone I have followed since beginning my online journey. For full show notes visit theopsauthority.com/podcast/217.
Published 09/13/23
Have you ever thought about putting your DOO skills to work for a corporate client? Have you attempted to secure corporate contracts yet, or do you lack the confidence? Today, we are having a conversation with someone I look up to, Liz J. Simpson. We are both very passionate about helping women leverage their gifts and put them into the world so that they can create a space, an income, and a life that fuels them. For full show notes visit theopsauthority.com/podcast/216.  
Published 09/06/23
Are you curious which business model within the Director of Operations certification program will fit in with your lifestyle (or the lifestyle you are striving for)?  Today we have a gang of ladies here to help answer your questions about the Director of Operations (DOO) certification program. I know many of you are wondering what exactly a DOO does and what it looks like after students complete the certification. Today we are having real conversations with four women who have gone through...
Published 08/30/23
Do you feel that you are stuck in an implementer’s role, but have a desire to move to a strategist role? Are you unsure about the steps it will take you to get there?   In today's episode we are going to talk about how to separate yourself from the implementer’s identity that you have coupled yourself up with for so long. You are ready to grow up and grow past identifying as an implementer, but how do you go about it? I want to give you some pointers on how to do just that. This episode is...
Published 08/23/23
 Have you wondered about the ways Director of Operations (DOO) students are integrating what they learn in the program into their lives and their businesses? We have a special guest today, someone who has become a fast friend of our community, and a very successful student. I’m excited for you to hear about her experience and how she is navigating life as a DOO. Moira Cleary was a super star within our program because she completed both of our tracks (employee track and business builder...
Published 08/16/23
Are you using your leadership qualities in your role as an operator? How can you use these assets to get you to your next best self? Today, we are talking about what it really means to be a leader. Each I have doubled down on my gifts of leadership, they have paid dividends. I wanted to share what it means to be a leader and help you see how that applies to your career.  For full show notes, visit theopsauthority.com/podcast/212.
Published 08/09/23
Have you been wondering how students put their Director of Operations (DOO) certification into practice? We have a success story today, a spotlight on Director of Operations (DOO) student LaToya Williamson who completed Round 17 of the program. She is a peer podcast host, someone who has an established business, and she brings amazing energy to our conversation.  For full show notes, visit theopsauthority.com/podcast/211.  
Published 08/02/23
Have you been thinking about making the transition to entrepreneurship based on the experience that you have acquired from your corporate job? Today, I am going to share a “Quickie Convo”, our Q & A series pulled from our community. If you have questions you would like answered, drop them in our Facebook group! I’ve helped coach hundreds of women to make this leap by utilizing their operational gifts and skill sets, and I’m going to share those tips today.  For full show notes visit...
Published 07/26/23
Have you ever sent out a proposal to a client you were really excited to get started with, and then… crickets? We are bringing you a new series, called “Quickie Convos” which are questions that have come up in our Facebook group, inside our certified Director of Operations (DOO) Alumni group, or our active students. These are the questions that are coming up most often. Today, our question revolves around proposals that have not gotten a response yet. Those that you’ve sent the proposal...
Published 07/19/23
Have you been delivering value and results to your clients, but are unsure about how to approach the topic of a rate increase? Today we are tackling a question that has come up in our community, about how to raise your rates with an existing client.  Make sure to get our free download to help you define and describe your mission, vision, and values. For full show notes visit theopsauthority.com/podcast/208.
Published 07/12/23
Have you thought recently about how your business is structured in order to produce stability? Today we are going to discuss a super important topic. Megan Hale joins us to talk about stability over success.  Megan spoke at Growth Getters Live, and people are still talking about how deep she was able to go at that event. We are having a conversation about the things that matter in business. For full show notes visit theopsauthority.com/podcast/207.  
Published 07/05/23
How does your brand identity serve your business?   Today we are talking about something that is not necessarily operations focused, but if you are building a business, then building your visual brand has to be a large component as you are getting started. We are going to talk about the importance of a visual brand as a service provider, including what you need, and how it will expand as you have more success and growth in your business. Lyrik and Traci Szemekus are a mother-daughter duo...
Published 06/28/23
Have you ever felt exhausted in your business? To the point that you had nothing left to give? This is a truth talk about times when something has to give. I’m talking about a time recently when something just had to change in my business. You can also look at this episode as our mid-year update. For full show notes please visit theopsauthority.com/podcast/205.
Published 06/21/23
Are you neurodivergent, and wondering how to use this to your advantage in your business? Today, we are talking about leveraging neurodiversity as an operator, specifically in an agency, which is what our guest Latrice Prater is known for. For full show notes visit theopsauthority.com/podcast/204.  
Published 06/14/23
Do you know what would happen to your business if you needed to step away for a prolonged period of time? How would it continue to operate and how would you fulfill your deliverables to your clients? Today, we are talking about a topic that service based business owners often put on the back burner until it is right in their faces. Expert Julee Yokayama joins us to talk about her own methodology and body of work in the area of contingency and succession planning for your business. Today's...
Published 06/07/23
How do you schedule time off as a business owner, or an independent contractor in someone else's business? Today we are talking about how to take time off as a service provider. I am going to help to get you on track to make this a reality and not be stressed about it.  Breaks are a necessity especially as you are leading a business. We need to be able to step back so we can put priority into the things that matter the most to us. Breaks are cathartic and help us avoid burnout. For full...
Published 05/31/23
Have you been considering the agency model, and wondering if this model would be the best path for your Director of Operations (DOO) business?  Are you curious about what goes on behind the scenes in an agency, and what the difference is between agency ownership, and building a team? I am joined today by my dear friend and peer, Tasha Booth, and we are talking about the agency model option . Tasha has been able to master this, and in fact, has done this so well that others come and ask her...
Published 05/24/23