Making a client feel welcome is one of the first things you should do when they start working with your business. And there's no better way than by sending them a welcome packet, so that they know what to expect as they work with you. It sets the stage for a positive client experience. One of the main challenges people face when creating a new client welcome packet is knowing what to include. Of course, you want to ensure you include all the essentials, so your client feels welcomed and informed, but you also don't want to overload them with information. In this episode, we’ll go over 9 essential details you should include in your client welcome package. Plus, get tips on designing a professional, branded packet that reflects your business's unique personality.   Tune in now to kickstart your client onboarding experience! See the full show notes at: toniakendrick.com/17 Plus grab the free Client Welcome Packet Cheat Sheet + Workbook.