The ways that we can be present with people on their healing journey is often determined by our mindset and approach. What happens when we shift our focus away from “fixing” a person, to recognizing and building their resilience? Rachel Sorg and Gretchen Behimer talk about the pitfalls of services, and how to steer away from doing the work of "fixing" to the work of connecting by growing a person's resilience. Gretchen Behimer,  LISW-S, has been working with children and families for over 25 years.  She earned her Bachelor's degree in Psychology from Kalamazoo (MI) College with an emphasis in Business Management and Accounting. Prior to becoming Program Director of Clermont County Family & Children First (FCF) in March 2004, she was a counselor at the Sonja Shankman Orthogenic School (residential treatment facility) while she completed her Master's degree in Social Service Administration at the University of Chicago.  She also did a 9-month internship counseling those addicted to opiates while in Chicago. She then studied sport psychology at Miami University and moved to the Cincinnati area after graduating with a Master's in Sport Studies. She was a therapist in a day treatment program at St. Aloysius Orphanage, then the Director of Provider Relations for Magellan Behavioral Health's Hamilton County project prior to coming to Clermont County FCF.  She is a Licensed Independent Social Worker with a Supervisor designation. Gretchen truly believes in collaboration among systems, family-driven care and having youth be active participants in their care.  Rachel Sorg is the Wraparound Coordinator for Clermont County Family and Children First. While working with Family and Children First for 6 years, Rachel has served as a Wraparound Coordinator in both rural and urban/suburban communities for multi system youth, including those with severe, complex trauma histories. She currently oversees the Clermont County Family and Children First Wraparound Program and coaches other Ohio counties in developing their Wraparound efforts and growing System of Care principles within their own communities as an Ohio Wraparound Coach/Trainer for the ENGAGE 2.0 project.