Do you feel uncomfortable in conflict with others? Do you experience fear and anxiety when dealing with tough situations? Most negotiation tactics and strategies assume you’re already a master negotiator with nerves of steel - that’s the wrong starting place. In this episode we discuss how you can get comfortable with having tough conversations and build the foundation to become a real master of negotiation - using a simple and easy to apply framework. We discuss how you can deal with tough situations and conflict from a place of poise, curiosity, and confidence with our guest Kwame Christian.