Episodes
We’re looking ahead to a very exciting Future of Lodging Forum on May 11 and 12 in New York City. We will explore what we are calling “The Great Merging” between hotels and short-term rentals, driven by the merging in how we live and work and the ways this has changed what consumers need from their stays.  Listen to this mini-podcast for a synopsis of the themes and big ideas we’ll cover during this forum as we hear from CEOs and leaders of Standard International, Marriott Homes & Villas,...
Published 05/03/22
We’re looking ahead to a very exciting Future of Lodging Forum next week on May 11 and 12 in New York City. We will explore what we are calling “The Great Merging” between hotels and short-term rentals, driven by the merging in how we live and work and the ways this has changed what consumers need from their stays.  Listen to this mini-podcast for a synopsis of the themes and big ideas we’ll cover during this forum as we hear from CEOs and leaders of Standard International, Marriott Homes...
Published 05/03/22
CitizenM is renowned not only for its design-forward aesthetic and affordable luxury ethos, but also tools such as in-room MoodPad tablets that control the temperature and blinds and lights that serve as TV remote controls. But digitization will never replace human connection, CEO Klaas van Lookeren Campagne said on March 24, 2022 at Skift Forum Europe in a discussion with Skift Senior Travel Tech Editor Sean O’Neill.  “Digital is the salt and pepper on the table,” van Lookeren Campagne...
Published 03/30/22
Every weekday morning, New York City time, we publish the Skift Daily Briefing. Today we're sharing the latest Briefing on our Skift Podcast channel  Today’s edition of Skift’s daily podcast discusses Wyndham Hotel’s new brand, Asia’s tourism rebound, and the ongoing challenge of getting corporate travelers out of Ukraine. Search for "Skift Daily Briefing" in your favorite podcast app or click here to learn more.  Show Notes As Asian nations such as Malaysia, Singapore and the Philippines...
Published 03/23/22
Earlier this week we published The Oral History of March 2020: The Month Global Travel Shut Down, a feature that looked at March 2020 from the perspective of two dozen travel leaders. These people shared their personal stories of pain, shock, and of resilience as borders closed, airplanes went empty, and hotel doors shuttered. To get a sense of what things were like from many angles we captured voices as varied as Expedia’s CEO and the manager of a Holiday Inn Express in Wuhan, China. This...
Published 03/20/22
Hilton CEO Christopher Nassetta spoke with Skift CEO Rafat Ali at Skift Global Forum 2021. The two discussed what’s changed about the way people travel, work, and relax. “You’re going to be living in a world of greater mobility,” Nassetta said. “We’re going to be more efficient. We’ll do hoteling, we’ll do all sorts of things. What does that mean? It means more mobility. That means our people — they’re not going to work from home. It’s going to be work from anywhere. The more people move...
Published 03/06/22
Earnings season is wrapping up, which means it's time to compare and contrast the performance of competing travel brands. Since Airbnb went public in 2020, it has given close watchers the opportunity to put up against other online booking giants, in particular Booking Holdings.  For this bonus episode of the weekly Skift Podcast, senior research analyst Seth Borko and executive editor Dennis Schaal look at the brands' fourth quarter margins and profits and talk about profit momentum and...
Published 03/01/22
As the Russian invasion of Ukraine rages on with the potential to drag out, the ripple effects in the travel industry are unfolding fast as well. In my role as the dots-connector-in-chief for Skift, I run through the impact on the travel industry as we know it so far, chilling as it is coming out of the pandemic. I talk about the immediate impact on the airline, hotel and tour operator sectors and potential short and long-term effects on the tourism inflows and outflows from the region.    Be...
Published 02/28/22
Booking Holdings CEO Glenn Fogel spoke with Skift Executive Editor Dennis Schaal at Skift Global Forum 2021. The two discussed Booking's connected trip strategy. "I believe [in] this connected trip," Fogel said. "I don’t think it’s just a bunch of words. I think it’s creating something that we all want and desperately need, and it will help make travel a much better experience. And that’s what I want to help achieve. Listen to the full conversation with Skift's Dennis Schaal.  Read more...
Published 02/27/22
There is still a long way to go to get to recovery, but even in midst of the rise of the Omicron variant, some travel leaders were looking forward to better times. "There is this huge pent-up demand for leisure travel and destinations where there was big business demand," said Air France-KLM CEO Benjamin Smith at Skift Global Forum late last year. "This is excellent, very good news for us and a very positive signal." Smith spoke with Airline Weekly Reporter Edward Russell about new tourism...
Published 02/20/22
Earlier this week Tripadvisor revealed that the company was planning to spin off its tours and activity brand Viator. For this bonus episode of the Skift Podcast, senior research analyst Seth Borko and executive editor Dennis Schaal debate the merits of the spinoff.  For more coverage of Tripadvisor and its peers, follow news at skift.com/online-booking.
Published 02/18/22
Accor’s CEO is steering the brand towards more luxury and lifestyle properties. Fortunately, hotel owners are more than obliging. “I’ve been at the helm of this company for the past eight years, and I’ve been trying to wake up a sleeping giant, which Accor has been for a number of years,” said Sebastien Bazin, CEO of Accor, at Skift Global Forum, in conversation with Skift’s hospitality reporter Cameron Sperance. Listen now for the full interview. Read more coverage of the travel...
Published 02/13/22
“We’re moving away from a competitive house of brands,” Kern said when speaking at Skift Global Forum on Wednesday in New York City. He said he wanted “a simplifying universe of brands” that are “working toward a common goal.” Expedia Group Vice Chairman and CEO Peter Kern spoke with Skift Executive Editor Dennis Schaal at Skift Global Forum 2021. The two discussed the theme “Powering Travel Beyond the Booking to Boost Recovery.”  Listen now for the full interview. Read more coverage of...
Published 02/06/22
Trivago Managing Director and CEO Axel Hefer spoke with Skift Senior Travel Tech Editor Sean O’Neill at Skift Global Forum 2021. The two discussed the future of metasearch and its ability to inspire travelers. "Travel is absolutely fascinating right now," Hefer said. "So many things have actually happened the last one and a half years. And the discussions that we are having here all day — what will actually stay and what will not? And how will the competitive dynamic actually change in the...
Published 01/30/22
Each year, our Megatrends event brings together industry leaders -- the people creating and defining the future of travel -- to hear Skift’s deep reporting and research around the global travel industry. Through the thousands and thousands of hours spent by our journalists and analysts talking to you, analyzing and connecting the dots, these presentations provide attendees with a vision of what’s next and the tools they need to drive the industry forward. For our 2022 event we are joined by...
Published 01/23/22
Google will put an eco-badge of sorts next to a listing if sustainability-minded firms like GreenKey or EarthCheck have highlighted a hotel for its positive impact with environmental practices. Potential guests can even find out property-specific sustainability practices through the new feature, which will also be on Google Travel. "There are a lot of aspects that go into a ranking,” Richard Holden, vice president of travel products at Google, said in September 2021 at Skift Global Forum,...
Published 01/16/22
Uber's CEO doesn't want to offer a super app for everything, but he believes his company is in the best position to bring consumers anything they need, from rides, to food, to medicine, and more. “Anything you want to be delivered to your home with a frequent use case, that’s what we’ll offer,” said Dara Khosrowshahi, CEO of Uber, at Skift Global Forum, in conversation with Skift executive editor Dennis Schaal. Listen now for the full interview. Read more coverage of the travel industry...
Published 01/09/22
Thanks for listening to the Skift Podcast. We have another podcast you can listen to every weekday morning. The Skift Daily Briefing podcast delivers the day's top headlines in under four minutes. Search for "Skift Daily Briefing" in your favorite podcast app to listen and subscribe. Here's the latest episode: Good morning from Skift. It’s Thursday, January 6, in New York City. Here’s what you need to know about the business of travel today. The travel industry faces numerous critical...
Published 01/06/22
Skift CEO Rafat Ali explains the underappreciated storylines from the last year that will continue to define the travel industry in 2022. The United States, Latin America, and Dubai will remain open by prioritizing keeping their economies open over everything else. Outdoor is now a permanent and premium part of the leisure and business travel industries.  Basing a strategy based on Chinese travelers even post pandemic is foolhardy, as a China turns inwards and isolationist. Tour...
Published 01/04/22
New Southwest Airlines CEO Robert Jordan said that he sees 2022 as another “transition” year in the recovery. He is optimistic that business travelers will return — his predecessor has said this may take 5-10 years — but does not expect this to occur overnight. “I’m an optimistic guy,” said Jordan. “I’m very optimistic that we’re going to get the travel back," said Robert Jordan, incoming CEO of Southwest Airlines, at Skift Global Forum, in conversation with Airline Weekly editor Madhu...
Published 01/02/22
Skift Research’s Online Travel Agency Factbook is your one-stop shop to understand the global universe of online booking sites. We collected data on and built individual profiles for the 11 largest publicly traded online travel agencies. We analyzed the scale, revenue, growth, profitability, historical performance, and customer acquisition ability of each OTA. Join Skift founding editor Dennis Schaal and Skift Research Senior Analyst Seth Borko as they discuss the report's findings and...
Published 12/27/21
Clear's previous experience vetting travelers and moving them quickly through airport security put it in an excellent position to take on the challenges of identity, health, and vaccination in the (hopefully) coming post-Covid panic world. "Cyber and privacy and data security are in our roots, but also we have a brand that’s continually communicating about privacy, data security and what we’re doing," said CLEAR CEO Caryn Seidman Becker while speaking with Skift Senior Travel Tech Editor...
Published 12/26/21
Cancellations and closures are on the rise as countries react to the Omicron variant. What does this mean for a recently optimistic travel industry? This special episode of the Skift Podcast features Skift founder and CEO, Rafat Ali, looking ahead to early 2022 and what impact the Omicron variant may have on the travel industry. Read more about travel and coronavirus at https://skift.com/coronavirus.
Published 12/20/21
Hopper has big plans ahead in its ongoing mission to continue being the best at lowering the cost of travel for consumers — it’s betting on the future of superapps for travel, which are already popular in Asia. “There will be a Western global superapp for travel — it may be owned by Google, Facebook or Alibaba, but it will be a superapp and we’re trying to become that,” said Frederic Lalonde, CEO of Hopper, at Skift Global Forum, in conversation with Skift founding editor Dennis...
Published 12/19/21
Airbnb CEO Brian Chesky acknowledged that enough affordable housing is a major challenge but argued that the new flexible nature of work wrought by the pandemic will see people migrating to city corridors and other less-dense locales where residences can be less expensive. In a fireside chat Tuesday with Skift founder and CEO Rafat Ali at the opening event for Skift Global Forum 2021, Chesky said previously people needed to live in a certain city to work but with remote working taking hold...
Published 12/13/21