Are you keen to discover how to use chatbots in your business? Artificial intelligence has finally infiltrated its way into small business marketing in the form of chatbots; that annoying software that has you thinking you’re chatting with a human … but you’re not! Fortunately, chatbots have come a long way in the past 12-months, and today they can be used in a myriad of ways from increasing sales, to effectively servicing your customer base and at the end of the day, growing your business.  It’s a futuristic episode 618 of The (13 year-old, award-winning) Small Business Big Marketing podcast.Special Chatbot offer to all listeners  Grab Amber's exclusive offer to all Small Business Big Marketing listeners  A little more about chatbot expert Amberlea Henriques … Righto, it’s time you and I got our heads around the whole Chatbot thing. You know those annoying interactions you have on websites and social media, where you think you’re chatting with a human, but in fact you’re conversing with a bit of AI software, that in my experience generally ends in tears. Usually, the last thing I type in to a chatbot (normally in capital letters) is “Get me a f*****g human to speak to!!!” So as you can see, I’m going into this interview with a healthy amount of skepticism. Fortunately though, we’re joined by one of Australia’s leading Chatbot experts, Amber Henriques, who’s also the founder of Perth-based marketing agency, AdSocial. Amber is a trailblazer when it comes to futuristic marketing technologies across the Meta suite (Facebook, Instagram, Messenger, WhatsApp), with a focus on interactive marktech, namely Chatbots and artificial intelligence. We’re also joined by two of her clients who share how they've successfully deployed chatbots inside their businesses. Like last week's episode, this is another one that’s more a workshop than an interview as we get into the nitty gritty of how chatbots work, how they can be used to cut costs, streamline customer service, qualify leads, build lists and so much more. And be sure to hang around until the end as Amber makes a very generous offer that you’d be silly not to take up! Righto Chatbots … Here we come! Resources mentioned in this episode of your favourite marketing podcast Araluen Botanical Gardens website Floreat Form website Interview with Janene Liston - The Pricing Lady   Services every business owner needs that Timbo recommends How to generate organic traffic to your website(without spending anything on advertising) High converting website designers(They built this website - take this simple quiz and see where yours needs improving) DIY SEO training - The most cost-effective way to get on page 1 of Google(20% off with discount code Timbo20) Proven customer attraction strategy(and ridiculously cheap)    Businesses that made this podcast possible (please support them) DELL Technologies - Small business solutions Book host Tim Reid to speak at your next event or conference   Thanks for tuning in. May your marketing be the best marketing. Timbo Reid0480 015 150 See omnystudio.com/listener for privacy information.