Today we are joined by Mark Raffan. Mark is an award winning negotiation trainer, speaker, podcast host, well known negotiation expert, and entrepreneur. He has coached executives and teams in some of the largest companies on the planet and has been featured in Entrepreneur, Forbes, Thrive Global, and Supply and Demand Chain Executive Magazine (as a 2021 pro-to-know). Additionally, Mark has appeared on dozens of podcasts, including Make it Happen Mondays, The Brutal Truth About Sales, and The Insider’s Guide to Finance. [Sept 11, 2023]   00:00 - Intro 00:19 - Intro Links -          Social-Engineer.com - http://www.social-engineer.com/ -          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ -          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ -          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/ 02:44 - Mark Raffan Intro 04:12 - The Path to Negotiation 07:20 - Top Mistakes 08:18 - Actions Follow Thoughts 12:22 - Tactic or Strategy? 14:18 - Driven by Data 16:35 - You're Gonna Get Punched in the Face 19:43 - Be Curious 24:11 - Be Better 25:46 - The Motivation 31:00 - Book Recommendations -          Theodore Roosevelt Series - Edmund Morris -          The Art of Learning - Joshua Waitzkin -          9 Secrets to Win Deals and Influence Stakeholders – Mark Raffan 33:40 - Mentors -          Marty Park -          Mother 34:49 - Find Mark Raffan online -          LinkedIn: in/markraffan/ -          Website: negotiations.ninja -          Podcast: Negotiations Ninja Podcast 35:20 - Guest Wrap Up & Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org