“I think there are three main things that are super important for running a business. One is knowing how to be a great leader and a great manager of people. There’s learning how to hire the right people for your business and how to build a team. And then there’s knowing how to follow the rules and stay out of trouble!” -Jackie Koch As with all things in life and business, the earlier we get plans and systems in place, the more time, energy and money we will save down the road. This is especially true when it comes to employees. How do we know if we are hiring and firing too quickly or too slowly? The answer is we probably don’t. But it doesn’t have to be that way. We all want to do as much for ourselves as possible, but even if we can spread our knowledge to cover all the bases in a simple way, we will never be as good as a dedicated expert. We can guess what we need to do, but when we don’t know what we don’t know, there are going to be gaps.  Jackie Koch, founder of People Principles and host of the World’s Greatest Boss podcast, is this episode’s featured guest. She has spent her career helping people create and maintain HR strategies for lasting success. Jackie and Michael explore the way small mistakes often lead to big problems, the value experts add to your business and the true meaning of Hire Slow, Fire Fast.  If you want to hire new people or are finding exit conversations too challenging, this is the episode that will get you connecting with the right people to help you find your right people. During this interview, you'll learn... The value of expert experience in building your bookkeeping business How to hire & fire the right people at the right time The importance of catching mistakes early  To find out more about Jackie, click here . Connect with her on LinkedIn. Learn more about the World’s Greatest Boss Podcast. Time Stamps 01:54 - Jackie discusses her career journey  05:09 - Small mistakes lead to big problems  08:51 - Understanding the value of an expert  14:12 - Hire slow  22:47 - Fire fast! 30:44 - Finding the right fit  34:58 - Jackie’s recommendations This episode is brought to you by our great friends at Payworks! If you're looking for a reliable and affordable payroll platform for your business, look no further! To learn more, visit Payworks.ca TODAY!