Mike & Karen are joined by CCW policy manager, Janine Shackleton, for a wide-ranging chat on the help available for those in vulnerable circumstances regarding their water use.    Get in touch with the show with any of your questions or comments: [email protected]   TIMESTAMPS    0:02 - Introduction and hellos    2:00 - We’ve been told to actually drink too much water?!   4:38 - Janine joins the show   5:41 - Defining vulnerable circumstances in terms of help from water companies   10:15 - Support available from companies to access help   13:00 - How do companies know you need aid?   17:41 - Things preventing people from coming forward to get support   19:15 - The best methods to seek out the available advice   22:00 - Close of show and recap    SHOW NOTES   CCW's vulnerability manifesto: https://www.ccwater.org.uk/priorities/vulnerability-manifesto/