Episodes
To thrive in the modern workplace, good communication is critical. But how can managers identify the most efficient ways to exchange messages with their teams?  We asked Jane Bozarth, Director of Research at Learning Guild, to join us on The Visual Lounge and help unpack our recent research report, ‘Chaos to Clarity: How to Thrive in the Modern Workplace’.  Jane shares her thoughts on the most interesting findings from the research, explaining how to make meetings more productive, leverage...
Published 11/01/23
Managers – do you communicate enough with your team members? This guest says you should always communicate more than you think.  Communication is key to success in any workplace, so we asked Jeremie Brecheisen, Managing Director at Gallup, on The Visual Lounge, to share his expert advice.  Jeremie shares what good communication means to him and how we can prevent proximity bias as teams continue to mix remote and onsite working. Plus, hear how asynchronous communication can boost productivity...
Published 10/25/23
We are seeing illustrations being used more and more to represent brands and their goals, but how do you land on a visual that works and what are the things to consider?   In this episode of The Visual Lounge, we are joined by Graphic Designer and Illustrator, Lainey Yehl to talk about the steps that go into creating successful illustrations, what makes good graphic design and how to tell stories through your visuals.  Plus, Lainey gives us insights into her own career, what graphic design...
Published 10/18/23
Video production is more accessible than ever, making it a viable option for all content creators. But what is it about video that makes it such an excellent option for training professionals?  On this episode of The Visual Lounge, we are joined by Abbey Cooke, Learning and Digital Collaboration Manager at Southern States Cooperative and owner of Lizard Brain Learning.  Abbey shares how she got started in her industry, why she prioritizes the social aspects of training and how she measures...
Published 10/11/23
*Drumroll*   Snagit 2024 is out and packed full of new and improved features to help you make video a part of your everyday toolkit – whether you’re a beginner or a video pro.   In this episode of The Visual Lounge, we sat down with TechSmith’s Nick Rich, Associate Technical Product Manager, who has been responsible for helping us launch these brilliant new features. Hear Nick explain how our new mouse cursor options, timeline display, combined videos, and sharing features can help to take...
Published 10/04/23
Looking to deploy social learning in your workplace? Prioritize what your people need and identify how they want to experience it.  Nicole Papaioannou Lugara, Learning Strategist and founder of Your Instructional Designer, joins this episode of The Visual Lounge to share top tips on implementing social learning, pitching it to your C-suite and determining whether it’s doing its job.  Plus, she explores why video is so effective for social learning and why authenticity should always be front...
Published 09/27/23
Content can be the glue between your operations and your customers’ experiences, but how can image and video creators best use customer insights to make that content effective?  On this episode of The Visual Lounge, Sunny Hunt, founder and CEO of Hunt Interaction, shares top tips for creating effective content to bridge that gap with your customers.  Plus, she tells us the best ways to get to know your audience, spread the customer-first mindset across your organization and reap the benefits...
Published 09/20/23
If you put lots of effort into creating images and videos, you want it to have an impact, right?   That’s what we chat about in this episode of The Visual Lounge with Mike Simmons, Speaker, Advisor, Coach, Fractional CRO/Sales Leader, and Enabler for Catalyst A.C.T.S. Mike shares how he first got started with images and video, and why simply starting can be the hardest but most important step.  We hear about his method for balancing impact vs. energy when creating content and why you need to...
Published 09/13/23
It’s The Visual Lounge’s third birthday!  To celebrate, host Matt Pierce shares some of the most memorable and insightful moments from the past three years.  This episode features clips from Brian Fanzo, Cara North, Josh Cavalier and plenty of other incredible guests discussing the importance of understanding your viewers, making the first jump into video, why accessibility is essential and lots more.  A huge thank you to all of our guests and every listener who has tuned in. Here’s to...
Published 09/06/23
If you want to upgrade your sales strategy, first start with how you communicate. Emails and phone calls can only take you so far.   If you want to communicate in a way that gets the message across and helps you stand out, then images and videos are the way to go.   In this episode of The Visual Lounge, Peyton Towler, Head of Global Growth at TechSmith, breaks down how videos and images can help you sell more effectively. He also shares some advice on how to help people who aren’t confident...
Published 08/23/23
Is there a communication disconnect at your workplace? Maybe in-person or Zoom meetings are not working the way you’d like. Or perhaps lengthy emails are just causing more confusion than ever.  In this episode of The Visual Lounge, we explore five “broken” workplace communication methods and ways to improve them. Communication can and should be flexible if you want to get your message across efficiently, and that might mean experimenting with things like video and asynchronous...
Published 08/16/23
What’s the secret to effective customer education?  On this episode of The Visual Lounge, Adam Avramescu, VP of Customer Education & Engagement at Personio, explains the principles behind his Customer Education Manifesto and how they can help your business reach positive outcomes for retention, expansion and lifetime value.  Plus, he shares his route into the industry, how videos and images play a role in customer education and how to gauge success.  Learning points from the episode...
Published 08/09/23
What does success mean for customer education professionals, and how can they make sure they reach their goals?  Debbie Smith, President of CEdMA, joins this episode of The Visual Lounge to share the top skills required to excel in customer education.  She tells us her advice for creating customer education videos, the importance of keeping business goals in mind and the best metrics by which to gauge your success.  Plus, Debbie makes her predictions for the future of customer...
Published 08/02/23
Creating video doesn’t always have to be complicated. The Visual Lounge guest Edie Clarke, Virtual Video Producer and Editor, explains in this episode why simpler is often better when it comes to video.  Edie packs lots of advice into our discussion, including her top tip for creating videos, how to avoid perfectionism, the best approach to scripting, and much more.   We also get a glimpse into the kind of coaching she gives to clients who are trying to get better at creating videos...
Published 07/19/23
What’s the secret to anytime, anywhere training? This week’s guest makes the case for video. JD Dillon, Founder and Principal of LearnGeek and Chief Learning Officer at Axonify, joins this episode of The Visual Lounge.  He explains how video can be used to train frontline workers, how it adds unique value for learners and why the communicator of the message is crucial to impactful video content.  Plus, JD shares the story behind his book, The Modern Learning Ecosystem, and why, despite its...
Published 07/12/23
It’s clear the world of video is changing, but what are the most significant shifts facing video creators in the near and distant future?  On this episode of The Visual Lounge, Matt Pierce, our Learning & Video Ambassador, shares his thoughts on the future of video. Matt has given a presentation on what video creators should expect and asked industry experts, peers and former podcast guests for their predictions.  Here, he shares some of the most prominent predictions, including how AI...
Published 07/05/23
There’s always emotion behind change, so how can video creators convey change in a positive way, leaving their audience inspired?  On this episode of The Visual Lounge, Jake Gittleson, Senior Expert in Learning Design at McKinsey & Company, shares his thoughts.  Jake runs a research and innovation lab, helping individuals identify what they should be aware of and what they should consider changing, using video to get his messages across.  Jake shares how he communicates change effectively...
Published 06/28/23
Effective video content can encourage people to have deep conversations that help them develop in the workplace. But what are the first steps in using video to impact a learning culture?  Andrew Barry, founder of learning consulting and creative production company, Curious Lion, shares his thoughts on this episode of The Visual Lounge.  Plus, Andrew shares his definition of a learning culture, the do’s and don’ts of building one and why it starts with leadership.  Learning points from the...
Published 06/21/23
If you’re looking for a new way to educate your audience, showcase your value and spread your message, this is the episode for you!  On this week’s The Visual Lounge, we are joined by Rob Wilson, video creator and YouTuber-in-Residence at VidIQ. He helps creators realize their ambitions and become financially sustainable in the process.  Rob shares how he defines success on YouTube, tackles the biggest misconceptions around the platform and gives top tips for navigating the algorithm.  Plus,...
Published 06/14/23
Ready to amplify your video production superpowers with AI? From prompting to finding tools and everything in between, this episode of The Visual Lounge is the perfect guide to get you started.  Whether you’ve already started using it or feel afraid about jumping in, this episode is teeming with tips, ideas and pointers to help you unlock AI’s potential.  We are joined by friend of the show and learning & development expert Josh Cavalier on this edition of The Visual Lounge. Josh guides...
Published 06/07/23
What sets apart the hobbyists from the pros on YouTube?   It’s all about consistency. Salma Jafri, a Video Marketing Coach, Consultant and Speaker, is a big believer in brand consistency on YouTube, and how it can help build a loyal following.  She joins The Visual Lounge to explain her process behind visual branding consistency and shares some top tips that she gives to fellow video creators. Salma also digs into how consistency looks different for everyone and why it’s not just about...
Published 05/31/23
What makes a successful video? The answer to that question is different for everyone. However there are some things that all creators more or less agree on.    For example, as this week’s guest says, if your video is packed with information, engaging to watch and super-enjoyable, you’ve done your job (no pressure!). If you need some extra tips to help you reach these goals, this episode has them all.   Kelly Rush, TechSmith’s very own Technical Product Manager, joins this episode of The...
Published 05/24/23
Have you found yourself putting enormous time and effort into creating a video, only to end up dragging it straight to ‘trash’?   Feeling like your work’s not good enough is tough, which is why it’s so great to hear that you’re not alone. On this episode of The Visual Lounge, we’re delighted to welcome creative powerhouse, Eddie Grey.  Eddie is a Los Angeles-based musician, composer and video creator who has also collaborated with TechSmith. In this episode, he shares his journey – the good,...
Published 05/17/23
Get ready to level up your content game as this week’s guest provides actionable tips to enhance your strategy with video.  Andrew DeBell, Senior Learning Content Strategist at Atlassian University, returns to The Visual Lounge for this episode.  He shares how he got started making video, explains why AI is not to be feared by content teams and shares advice on creating systems to prioritize and manage video production in your content strategy.  Plus, Andrew shares his one top tip for all...
Published 05/10/23
Would your business benefit from creating learning simulation videos?   These step-by-step videos can help learners master their craft and reach their A-game.   But we know how it is…they seem too complicated or costly, or maybe they’re just low down your to-do list. However, this guest breaks it down perfectly so you can get started right away.  On this episode of The Visual Lounge, we are joined by Debbie Richards, Chief Technology Officer at Creative Interactive Ideas.   Debbie provides a...
Published 05/03/23