S1:E3 – User Research (Sarah Hall)
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Description
Building software involves understanding our users. This helps us build better software and consider new things. Sarah Hall, Lead User Researcher at Crunchyroll, explained how insights from users can drive product development. We talked about different types of user research, and various examples of how a product can improve from this. Sarah also talked about the role of a Lead User Researcher and important skills for the job.
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