Save 30% on Visualisation for Change-Makers course Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. Before we jump in, I have a favour to ask. Ive been creating content for This is HCD for over 5-years or so, all for the love of sharing knowledge to the global design community. One thing you could do is leave a review (preferably a 5-star one!), as it helps us grow our community - every little helps.  Even if you don’t review, you can go one better by telling people you work with about the podcast.  We launched a space on ThisisHCD.com where you can take courses now on visualisation, design research and more. In this episode I speak with Marc Fonteijn of the Service Design Show. I appeared many years ago on Marc’s own show and we have been chatting ever since. I caught up with Marc to hear about what he’s been working on, and also about selling service design. We even do a fun role-playing activity where I get to play the boss or decision maker in a business. It’s a good one. I think you’re going to enjoy it! Connect with Gerry: https://www.linkedin.com/in/gerryscullion/ Follow This is HCD: https://www.linkedin.com/company/thisishcd/ Support This is HCD by becoming a patron: https://www.thisishcd.com/become-a-patron Here are some of the links from the show; servicedesignshow.com servicedesignshow.com/circle youtube.com/servicedesignshow anchor.fm/servicedesignshow servicedesignjobs.com   See omnystudio.com/listener for privacy information. Learn more about your ad choices. Visit megaphone.fm/adchoices