47. Training is a Service — And Here's How You Can Get The

47. Training is a Service — And Here's How You Can Get The Most Value, with Sean McClean

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Training can be seen from the trainer's or the trainee's perspective, and Sean McClean (ServiceNow) does both! He shares some thoughts on how acknowledging that training is a service improves the teaching and learning experience, and at the same time, he talks about certifications and why they're not enough by themselves. Sean McClean has been a Master Technical Trainer and Training Evangelist at ServiceNow for 12 years and the Principal at Katalyst Now for almost 18 years. He's a speaker, as well as a self-defined professional listener and certification hound.

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