Jeevan Lobo has piled up an impressive amount of leadership knowledge throughout his career, and is eager to share what he learned. In this episode, he walks Matt through his role as a Cross-Functional Manager, and how he transitioned to his current position as Security and Governance Leader. In addition, he shares some tips on how to implement new processes in an organization, measure success, and get teams actively involved. Jeevan Lobo is currently the Vice President of Security and Governance in Citibank He is an ITIL Expert, and has over two decades of experience in IT. Jeevan has worked over the years across Consulting, Managed Service providers, and Captive organizations, with multiple stakeholders from all over the world, and in a wide range of industries, such as Financial institutions, Health & Life Sciences, Energy & Utilities, and Retail. His areas of expertise include Cross-Functional Leadership, Digital Transformation and Risk & Control.