Episodes
In this roundup, Mitch, Chris, Pete and Nikki chat about the sale of Rezdy, the growth of content creators in our community and the opportunity this can bring to operators, the power of long-form video in marketing and much much more! Sponsored by https://tripadmit.com/tap-to-tip/ TripAdmit’s powerful digital tipping solution that doesn’t require an app or any additional hardware, enable guests to tip without cash and guides to receive payments seamlessly. Our tipping solution is entirely...
Published 06/15/23
By encouraging user generated content, operators can not only gather valuable feedback and insights from their customers, but also use it to showcase their offerings, attract new visitors and increase bookings. Tourpreneur's own Chris Torres provides some insights into why you must implement this now to grow your bookings in future. Sponsored by https://tripadmit.com/tap-to-tip/
Published 06/12/23
In this roundup, Mitch, Chris and Nikki chat about the launch of our new Multi-Day podcast, hosted by Mat Newton, changes to how Facebook will track your data as they phase out cookie tracking, Google AI Search, GYG new round of funding and more.
Published 06/08/23
On this episode of Tourpreneur, guest James Wallman shares his insights on designing unforgettable experiences, the shift from materialism to experientialism, and the importance of transformational experiences for happiness. He also shares his thoughts on the future of experientialism and the role of the organization in transforming the quality of life in the 21st century. Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/
Published 06/05/23
In this roundup, Mitch, Chris, Pete and Nikki chat about our Huddle in Puerto Rico, content creators, our Scottish meet-up and Huddle, announcing our 100 person event CONNECT in Seville and what the future holds for Tourpreneur. Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/
Published 05/25/23
On this episode of [Women] Travel Entrepreneurs, we delve into the multi-day business with Justa Alujiangana, who shares her journey of starting a business in Tanzania. With over a decade of experience in the industry, she talks about the challenges she faced and the lessons she learned along the way. Justa and Kelly discuss the importance of understanding your clients' needs, creating experiences from personal content, and the role of accommodations in the tourism industry. Join us for...
Published 05/22/23
On this episode of Tourpreneur, we delve into the world of play and its importance in creating fulfilling and engaging travel experiences.   Our guest expert—Samantha Hardcastle from The Storied Experience—discusses the various types of play and how they can be incorporated into your tours. We explore the demand for more interactive and creative experiences while learning how play promotes continuous learning and growth.   Sam and Mitch both share experiences using gamification to engage...
Published 05/11/23
Mitch Bach talks with neuroscientist Paul Zak about his latest book "Immersion", and how the brain principles he's discovered can help tour operators create more engaging tours. Read Immersion here. View video + show notes on the Tourpreneur website As always, Tourpreneur+ members get accesss to bonus content, including a course on designing more immerive tours. Guest Bio Paul J. Zak is a professor at Claremont Graduate University and is ranked in the top 0.3% of most cited scientists...
Published 04/26/23
Peter Syme chats with Terry Jones, Founder of Travelocity and Founding Chairman of Kayak, who is currently building again in the AI travel space.   AI will impact every single tour operator but not all will be impacted in the same way. "AIs are “learning” systems. They grow and improve with each interaction. You will be left behind if your competitors adopt and you do not!    
Published 04/20/23
Join Nikki Padilla Rivera as she speaks with Amanda Walkins, (Wanderful, TMA) who shares her insights on how to bridge the gap between tour operators and content creators to foster more effective partnerships. Nikki and Amanda also discuss their experiences attending the Women in Travel Summit and how it provides a valuable opportunity for tour operators to connect with content creators. They share their thoughts on the importance of these types of events for building relationships,...
Published 04/14/23
Nikki Padilla Rivera chats with Kelly Lewis, founder of Damesly and host of the rebooted '[Women] Travel Entrepreneurs' series. In this teaser, Kelly talks about the intention behind the series and her vision for showcasing the diverse experiences of women who are building businesses in the travel industry. The stories will be valuable listening for anyone looking to start or grow a business in the travel industry, regardless of gender.   https://tourpreneur.com/podcast/
Published 04/12/23
Join Mitch Bach as he hosts the Tourpreneur Podcast with Dave Dennis of the Cornerstone Safety Group, Kristin Dennison, VP of Trip Experience at TrovaTrip, and Mike Megan, Executive Director with Global Expeditions Group. They discuss risk management in the travel industry and how tour operators can ensure safety for travelers. Hear their stories from TrovaTrips and Global Expeditions, learn about Cornerstone's services such as a resource library and on-call services for members, and...
Published 04/03/23
In this first episode of our Multi-Day series with Mat Newton, Ruth Franklin shares her journey to success in the B2B tour business, discussing the importance of having documents in place, creating a succinct pitch deck, connecting with product managers and CEOs on LinkedIn, and making connections and adding value to stand out in a competitive market at trade shows. 00:00 🤝 Pick 10 of your "dream clients" to start selling to as a strategy for success in the tour and travel industry. 08:09 💡...
Published 03/31/23
In this episode of Tourpreneur, Mitch Bach interviews Chris Foxcroft-Hibbs, the owner of Happy Lifestyle Accounting.   Chris specializes in working with tourism businesses, including guides and operators. The episode focuses on income taxes and strategies for tour guides and operators to consider.   Chris emphasizes the importance of making sure all transactions are recorded properly and all debts are in order. He also suggests working with a good accountant to help maximize...
Published 03/27/23
With so much discussion in the Tourpreneur Community about the good, the bad and the ugly of AI, Chris Torres advises on why he feels a lot of operators are missing the revenue opportunities it brings. AI is transforming the tourism industry by offering personalised experiences, hybrid tours, and self-guided options that can increase revenue and profits for businesses. 00:00 💰 AI is a game-changer for tourism businesses, that can drive revenue and profit while transforming society as we...
Published 03/21/23
Katy, of https://untolditaly.com/, chats with Mitch and shares her insights on building a successful multi-day tour business in Italy through podcasting, affiliate marketing, and creating connections and community.   00:00 Starting a tour business in Italy? Katie Clark from Untold Italy shares her insights on building a multi-day tour business.   08:07 I have a strong relationship with Day Tour operators in Italy, which has resulted in successful revenue from affiliate sales,...
Published 03/20/23
The environmental and sustainability challenges with Professor Enda McGovern.   Pete was lucky enough to come across Enda when we were both presenting at the AI Summer School For Tourism last year in Ireland. What he had to say opened my mind to the real problems and challenges that travel and tourism faces and the ones that will dictate all our futures.   He holds nothing back with very strong views on the future of tourism in this podcast!   Join our free tour operator...
Published 03/20/23
Ben Gollan, a former lawyer turned accidental entrepreneur, found job satisfaction in running sandwich tours in New York City called A Man and his Sandwich, shares insights on team building, niche food tours, and effective outsourcing.   00:00 🍔 Former lawyer turned accidental entrepreneur finds job satisfaction in running sandwich tours in New York City after being inspired by niche tour operators and starting as a hobby.   08:27 🏠 Airbnb's website relaunch in 2022 impacted...
Published 03/13/23
Today we discuss travel trade representation with Mark Wright of The Adventure Connection. Mark is a 30 year plus veteran of the travel industry who now represents tour operators and destination management companies around the World. Representation is a little understand method in our community and it deserves more attention as a way to grow your tour operation. Join our free tour operator community of over 5.4k members: https://www.facebook.com/groups/tourpreneur Join Tourpreneur+ for...
Published 02/09/23
Mitch, Chris and Pete are joined by Douglas Quinby and Bruce Rosard of the amazing industry focused event, Arival to discuss how you should choose the event that will give you the best ROI. We discuss... Which event is right for you Doing your ground work before you attend Why Tour Operators should attend Arival Getting an ROI from events Join our free tour operator community of over 5.4k members: https://www.facebook.com/groups/tourpreneur Join Tourpreneur+ for even more content: ...
Published 02/06/23
Chris & Pete are joined by Travis Pittman, the Co-founder & CEO of TourRadar to discuss the trends in multi-day tours as well as its future. We discuss... How TourRadar started Distribution through travel agents Sweet spot in length of multi-day tours How multi-day will be affected by AI Onboarding new operators restarting in some destinations Join our free tour operator community of over 5.4k members: https://www.facebook.com/groups/tourpreneur Join Tourpreneur+ for even more...
Published 01/26/23
Renee Ventrice chats with Roberto D'Alessandro of Touring Italy on how he creates and delivers  exceptional customer service.  Join Tourpreneur+ for even more content: https://tourpreneur.com/plus/ Join our free tour operator community of over 5.4k members: https://www.facebook.com/groups/tourpreneur https://touringitaly.eu/
Published 01/24/23
Today we are discussing the environmental crisis and the impact on the travel industry by industry expert Stuart Mcdonald of www.travelfish.org Join Tourpreneur+ for even more content: https://tourpreneur.com/plus/ Join our free tour operator community of over 5.4k members: https://www.facebook.com/groups/tourpreneur      
Published 01/19/23
Christy, Samantha and Sandra join the Women in Travel podcast to chat over a variety of topics Including how to promote safety in women's travel. Join Tourpreneur+ for even more content: https://tourpreneur.com/plus/ Join our free tour operator community of over 5.3k members: https://www.facebook.com/groups/tourpreneur Christy Hunter: https://www.linkedin.com/in/christytheconnector/ Samantha Hardcastle: https://www.linkedin.com/in/skhardcastle/ Sandra Weinacht:...
Published 01/16/23
Melbourne-based tour operator Mat Newton is one of the tour industry’s most insightful leaders, and has worked in all sides of our industry. He’s the founder of the respected Tourism Tiger website design agency, ran marketing for reservation technology company Peek Pro, has worked in SEO, and is now a multiday tour operator running several tour brands, including Patch Adventures (https://patchadventures.com.au/).In this episode, we talk about everything pertinent to the multiday tour...
Published 01/12/23