Today, we're diving into a topic as prickly as a porcupine in your toolbox—how to manage client's late payments. I used to be knee-deep in invoices and quotes, often pushing the late payments issue to the backburner. Bad move, right? Well, we've cracked the code on this one! We're talking strategies for managing those ageing receivables. Imagine them as rusty nails—you don't want 'em lying around. Kirk and I share how to approach late payments without feeling like you've been hit by a cement mixer, from flipping the conversation to a positive tone to using top-notch automation. But we're not just stopping at reminders and phone calls. We're also exploring how to make payments as easy as sliding on a new pair of work boots for your clients. Whether it's the timely art of invoicing or making sure your clients know the score before you even set foot on the job site, we've got the insights you need. So tune in, get your hard hat on, and let's get those accounts sorted, shall we? Cheers! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tradies-academy-business/message