Heather Hansen focuses on helping organisations communicate better, and helping individuals at work get their voices heard. Her book Unmuted talks through her holistic process of building confidence, capability and connection - not just ticking some training boxes. In this episode John Tomlinson talks to her about how she makes this work. Heather Hansen helps multinational companies enhance collaboration, innovation and inclusion across their global teams through greater understanding and stronger, more efficient communication policies. She focuses on fostering unmuted communication cultures where every voice is heard, resulting in greater inclusion, innovation and efficiency across remoteand global teams. Along with private leadership communication coaching, Heather facilitates group training courses and consults on a number of topics related to global communication. Heather is also an External Industry Expert for NUS Business School’s Executive Education programs where she runs modules on communication, presentation, and storytelling skills. Social media links for Heather: Linkedin YoutubeTwitter