The best companies are the ones that make it incredibly easy, and delightful, to do business with. It’s seamless, frictionless, intuitive. It’s not just a better experience, they’re actually disrupting our very notion of what consumers should be able to expect from companies. You see, Aussies and Kiwis are a hard bunch to please - we have some of the highest customer experience expectations in the world. And luckily for us, our homegrown businesses know this. This season on HubSpot's Unconventional Business, you’ll be meeting some of our best homegrown brands as they share how they’re...
Boden Westover, SVP Marketing at me&u and former VP Marketing at Mr Yum, joins us on the pod for a candid chat on the intersection of technology and customer service in the hospitality world.
Boden shares his perspective on why marketers need to hone their focus on retention, and how the...
Published 05/13/24
In season three of HubSpot's Unconventional Business we delve into the journey of Australia's third technology unicorn, Airwallex, and how the company is disrupting the banking and financial services sector.
We're joined by Luke Latham, Managing Director and GM of Airwallex ANZ, and explore...
Published 05/13/24