John Thacker and Jake Harrell are the hosts of "A Quality Podcast", where they discuss all things related to Operational Excellence, Continuous Improvement, Lean, Six Sigma, Leadership and more. John is the author of How to Win Right Now as an Operations Supervisor. Jake is the author of Chasing Excellence. John, Jake and I discuss the definition and pursuit of quality and explore the contrast between the lean approach of Toyota and the agile approach of Tesla.  Guests: John Thacker | https://www.linkedin.com/in/john-thacker-leansixsigmablackbelt/ Jake Harrell | https://www.linkedin.com/in/jakeharrellchasingexcellence/ Host and Producer: Tim Hampton | https://www.linkedin.com/in/thetimhampton/ Virtual voice over https://www.nuance.com/ Music | Consequences by Nihilore https://youtu.be/BaWaucm-ewc --- Send in a voice message: https://anchor.fm/unusuallywellinformed/message