If you experience any technical difficulties with this video or would like to make an accessibility-related request, please send a message to [email protected]. In the opening session of the 2011 Volunteer Caucus, Laura Donovan Haines, AB'93, President of the University of Chicago Alumni Board of Governors, and Damon Cates, MBA'05, Executive Director of the University of Chicago Alumni Association, talk about the many forms alumni engagement can take, current trends in engagement, and the importance of the volunteer.