A trailer for now: Questions for now - Compelling perspectives on digital CX
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Description
Who, what, when, where, why and how. Introducing Questions for now, a podcast from TELUS International sharing compelling perspectives on the digital customer experience (CX).
More Episodes
On this episode, we explore how eco-friendly apparel brand Frank And Oak evolved its business model to adapt to customer expectations — and how data, feedback and technology are used to optimize its CX strategy.
Founded in 2012 as an online-only menswear retailer, Frank And Oak used data and...
Published 04/29/24
On this episode, we discuss customer experience trends – and how these trends are impacting CX leaders’ priorities in 2024.
Drawing on decades of experience and conversations with CX executives at some of the world’s top brands, our expert guests speak to the challenges and opportunities in...
Published 03/27/24
Published 03/27/24
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