“I love the podcasts, and have been a paying customer for awhile, but last month all of my private URL podcasts stopped working even when I unfollowed and went back into my account and readded them. After a couple of weeks of this I tried to report the issue through Apple Podcasts and nothing got fixed. Then I tried to reach out via Twitter (since they don’t have a contact form for customers) but they don’t accept DMs so I first replied to one of their posts and then sent them an @. After hearing nothing back it was clear they don’t care that I’m a paying customer so I cancelled my account and that was the only place I saw any way to send them a message. I explained this but never heard anything back there either. Huge let down because, as I said, there podcasts are pretty good especially the paid ones.”
637?;!:"92!5!;7 via Apple Podcasts ·
United States of America ·
04/03/24