A Managing Masterclass with Lauren Humphrey, co-founder of The Mintable •The 5 dimensions of great people management •Why soft skills are key (and aren't taught elsewhere) •How the AI tool The Mintable is building assists managers in real time •What the first thing each manager should do is •How to let people go The Mintable gives managers the training, tools and community they need to succeed. Episode Highlights from Lauren: "50% of us will leave a job directly because of a manager, and one study found it takes 22 months for a direct report to recover physically and emotionally from the effects of a bad manager." "The root of most hard conversations is that there wasn't a clear expectation in place." "The first thing you've got to do is define success. You have to know, at any given point, what success looks like for each of the people on your team. If you don't, they will certainly not." "At the Mintable we've got what we call the 5 dimensions of great management: Aware, Care, Prepare, Share and Dare." "We call it strategic care: what are the key things that you need to learn about the people on your team to get the best out of them? Understand how someone likes to receive feedback, how they like to receive recognition." Learn more about The Mintable: https://bit.ly/3JVRo9k Lauren Humphrey's Linkedin: https://bit.ly/3K5nKi0 Get in touch with Mason using his Blinq card below: https://bit.ly/3AqLYQq