A Double Take on Empowering the Customer with Sandy Gilsenan and Kim Nemser from Warby Parker
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On today’s episode, Sandy Gilsenan, Senior Vice President of Retail at Warby Parker, and Kim Nemser, Chief Merchandising Officer and Head of Product Strategy at Warby Parker, discuss revolutionizing and customizing the eyewear industry, using omnichannel tactics to create trust with customers, and Warby Parker’s journey to its 200th store.
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