Welcome to the Workplace Evolution podcast with me Michael Costello – I trust you are all at home safe and healthy right now as you join us in what are difficult times for all of us with the corona virus sweeping through Europe and beyond. This actual podcast was intended to explore the Good Business Festival in Liverpool, coming up in October, lead by the great Wayne Hemingway MBE, which it did, but with uncanny timing as the country comes together and businesses potentially re-evaluate...

This podcast episode has the pleasure of meeting with Andrew McMillan – Former JLP Head of Customer Services at the John Lewis Partnership. We cover a huge amount of ground together including The Unique Business Model of John Lewis Partnership Whether the profit sharing model is broken Building a reputation for service excellence The quest for consistency in custeomr service and the value of customer complaints Giving freedom and autonomy to make decisions on the front line and Whether John...

What an amazing way to start off 2020 - sun, sand, tropical weather and errr...ICE! Such a relaxing, heart warming and inspiring conversation... The year ahead is likely to bring change and challenges in new and different forms for all of us. If you have challenging goals and ambitions you are likely to face ambiguity and the unknown - this can be difficult to contend with.   Our first guest for 2020 - Devon Harris is a 3 time olympian and founding member of the Jamaican bobsleigh team who...

Get in touch with us via the call is button or [email protected] if you would like to get involved with the podcast or have a question for out future guests! --- Send in a voice message: https://anchor.fm/jointheevolution/message

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Welcome to the Workplace Evolution podcast #13 - a special Christmas Bonus Podcast! During this episode Michael Costello meets with John Hackston  - Occupational Psychologist at the Myers Briggs Group.  We covered: What is Personality and Why is it Important? What is the MBTI Personality Framework? Who Enjoys Christmas the most? How Do Some Personalities Navigate Christmas?  How does Personality it impact our planning in the run up to Christmas? Well-Being and Mindfulness at...

This episode highlights the work of Mike Mister and Sir Arun Singh OBE and their new book "How To Lead Smart People". The episode is rich in advice and guidance on current and common workplace challenges such as How to lead in an organisation that is rich in jealousy and rivals Managing the Impostor Syndrome & Winning the War on Hidden Talent Communicating with teams working remotely Contending with "Mood Hoovers" by being an "Energy Radiator"! What leaders in politics should be...

Welcome to episode #11. We know you have all been working hard up until the end of the yeat so sit down and relax.   This podcast explores the research of Hans Frankort and Argyro Avgoustaki to answer whether the hard work really pays off for us in terms of career outcomes and our well-being.  Also - why is it we have this worrying trend of 50% of employees working in their free time to meet work demands? Is the UK lagging behind other countries in terms of competitiveness because of a...

Welcome to the Workplace Evolution podcast episode #10 with Onica CEO Stephen Garden. A very warm, sandy and sunny welcome to this podcast where we are given an incredible insight in to what is happening right now in the field of big tech in silicon valley and how the sector is shaping our world.  Chartered Business Psychologist Michael Costello discusses with Stephen the following: What is big tech and cloud computing? How big tech is shaping our world The responsibility of the sector...

Welcome to the Workplace Evolution podcast episode #9 with Marty Moore Former CS Energy CEO & Presenter on the "No Bullsh*t Leadership Podcast". Marty has a vast amount of experience as CEO and turned CS Energy from earnings of $18 million to $441 million. This podcast explores his route to becoming a CEO and many of the challenges that come with the territory.  Chartered Business Psychologist Michael Costello discusses with Marty the following: His Journey & Career - as well as...

Welcome to episode #8 with Mike Winnet - Banned Amazon Best Seller and the UK's #1 Demotivational Speaker.  Supported by well known online influencers like Gary Vaynerchuk in his adventure, Mike is investing £500,000.00 of his own money in to the the many "Get Rich Quick" investments and marketing schemes shared online. Chartered Business Psychologist Michael Costello discusses the following: - His experience of putting down 500k across various investment schemes - How to spot a...

Welcome to the Workplace Evolution podcast #7! During this episode Michael Costello (Workplace Evolution Director) meets with Charlotte Lockhart - CEO of "4 Day Week Global" a community where all those interested in the 4 Day week can connect, share ideas and help create the movement.  This podcast is a great debate and exploration of an exciting concept…the 4 Day Week. It asks some very serious questions about where the workplace is heading. What would it mean to you if you could... -...

During this episode Michael Costello (Workplace Evolution Director based in Lancaster) meets with Britain's favourite mountaineer Sir Chris Bonington - who was not only the first to scale the South West face of Everest but also the Old Man of Hoy at the age of 80! The interview explores where Chris'ss motivation and drive comes from - as well as his thoughts on ageism in the workplace. If you think that its "Game Over" for you in middle age then this is the podcast for you -  keep in mind he...

Welcome back to Episode #5 Here we meet with Dr Steve Stein, one of the first Psychologists to not just research emotional intelligence but to believe in it when other's didn't. He is the author of EI for Dummies and Psychologist for reality TV shows such as Big Brother. We explored some facinating topics in our discussion. I loved exploring what EI traits make for an ideal President - this includes Steve's big gamble on Donald Trump & how he would go about coaching Donald! We also...

Episode #4 meets with Robert Ordever HR Expert and Managing Director of O C Tanner Europe.  Chartered Fellow with the CIPD, Robert draws on his vast experience and expertise in Human Resources to talk about  - His approach to developing talent at Fulham FC - His take on Mohammad Al Fyed's Leadership style - How Harrods and Fulham FC developed a world class reputation for service The podcast will explore new ways in which you can - Keep your team (in this case we discussed highly paid...

We take a world tour with Julia Esteve Boyd a Business & Social Etiquette Consultant! We covered so much in this podcast such as big mistakes in Japan,  the importance of patience in Mexico, ordering food correctly in India, surviving gift giving and dining in China, world class handshakes and…did Michelle Obama get it wrong with the Queen?! This episode also explores the concept that etiquette could well be the key differentiator for your business as we become more global in our work....

In Episode #2 Michael Costello speaks with Jo Keeler from Belbin - the world leading experts on team theory and developing high performing teams.  Jo has 18 years experience of working with Belbin - advising companys globally on their teamwork challenges.   Thank-you so much to Jo for her time. She provides an incredible sense of passion for the topic of teamwork whilst treating it with the seriousness that is deserves.  The episode explores the story of Belbin and how the world famous...

Wow! What a first episode! A little longer than expected but some great content on  What lessons can businesses learn from bigger brands such as Cadbury's to help sell and market their products? Why on earth did Cadbury's think recording a gorrila playing the drums was a good idea to generate sales? What was the Cadbury's workplace culture like and has this changed since the take-over by Kraft? Will this take-over impact the brand?  What makes a great sales person on a home shopping...

This episode introduces the Workplace Evolution podcast and its host - Chartered Business Psychologist Michael Costello - who wants to do a deal with you! If you would like to be on the podcast and have great business insights to share get in touch at admin@workplaceevolution. Thank-you for listening.  Coming Soon: Episode #2 - Interview with Tony Camp, Sales & Marketing Guru for Cadburys, Premier Brands and Burton Foods! You can find out more about us at the following...