00:00 - Becoming Teflon in the face of rejection and setbacks01:34 - Being detached from the outcome in sales03:18 - The power of social proof in negotiations04:53 - Having multiple buyer inspections for negotiation leverage06:10 - Perceived value in real estate and marketing06:44 - Joining the Real Estate Gym  Quotes:   *   "The more I didn't want the deal, the more they wanted the deal. Care, but not too much." *   "Smart agents always do multiple buyer inspections. It gives you power in your negotiations." *   "Wine, like water, is just an odourless liquid. But one of them you buy for $20, the other you get for free. It's all about perceived value."