“A trusted advisor is a strategic business partner embedded in the business. Who understands the business and is driving value for the organisation.” The question is, how do we become one? And unpick ourselves from the position of being an order taker? DR. Keith Keating, author of The Trusted Learning Advisor, explains all in this episode. We discuss why we end up in the order-taker lifecycle, why we should become trusted learning advisors and some of the key steps for getting us there, why willingness to learn and understand our audience are critical, overcoming resistance and much more. Timestamps 0:00 Who is Keith Keating? 3:12 The order-taker cycle 7:52 The value prop of a trusted advisor 16:50 The motivation for becoming one 23:47 The role of listening and role playing 27:54 Take ownership of problems and stop saying “not my job” 32:40 How to roleplay and practice conversations 37:09 Handling resistance  47:25 Keith’s final adviceHow to connect: Connect with Keith: https://www.linkedin.com/in/dr-keith-keating-1976963a/ Get your copy of The Trusted Learning Advisor: https://www.koganpage.com/hr-learning-development/the-trusted-learning-advisor-9781398612457 Sign up for the What The Fluff Bootcamp: gethownow.com/wtf-bootcamp --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message