Struggling to shift L&D’s perception in the business? You’re not alone! Thankfully, Danielle Dziurun is here to help - with a proven framework for understanding current perception, shifting it, and aligning to business goals. By the end of this episode, you’ll have the confidence and skills to improve L&D perception and impact. Timestamps 0:00 Intro to Danielle 2:06 Understanding L&D’s perception 7:04 Next steps based on your learnings 10:21 Connecting development to...

“We don't own their time or attention. So how can we genuinely get people engaged?” This is Greg Arthur’s mindset around learning experiences, and he’s created a process that solves the issue. In this episode, he joins us to talk through the first part - how we build a foundation by understanding problems, stakeholders, context and more. Timestamps 0:00 Intro to Greg 2:41 The fundamentals for solving problems 9:04 Mapping stakeholders and problems 17:52 The metrics that matter to...

“Research tells us that extremely low numbers of employees are truly happy with their experience at work – Gartner suggests it may even be as low as 13%.  “Unengaged employees are not productive employees, and they are unlikely to stay in your organisation for long.” Those are the words of the LACE Partners team, who recently launched the employee experience revolution - a campaign and guide that provides five steps to successful EX. Kat Bernardes and Cathy Acratopulo joined Gary to talk...

As part of the L&D Drop-In, Bena Saiyed walked us through her process for a Root Cause Analysis - allowing us to solve real problems and drive business impact. There was a slight issue with Bena's sound, but hopefully you can still hear all the valuable advice! Sign up for What The Fluff here: gethownow.com/wtf-bootcamp Read Bena’s guide to a Root Cause Analysis: https://sites.google.com/view/bena-s/services/root-cause-analysis   Connect with Bena on LinkedIn:...

As part of the L&D Drop-In, Meghan Fraser-Elvira talked us through how we can understand the culture, the person, and what engaging means in the context of our business to build great learning experiences. Sign up for What The Fluff here: gethownow.com/wtf-bootcamp Connect with Meghan on LinkedIn: https://www.linkedin.com/in/meghancfraserelvira/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

As part of the L&D Drop-In, Rob Plumb shared his experiences with using personalised, active, and value-adding language in learning content. Sign up for What The Fluff here: gethownow.com/wtf-bootcamp Connect with Rob on LinkedIn: https://www.linkedin.com/in/rob-plumb-29a77522b/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/gethownow/message

As part of the L&D Drop-In, Srishti Sehgal walked us through the process of bringing organisational context into learning experiences. Sign up for What The Fluff here: gethownow.com/wtf-bootcamp Read the article on context-driven L&D: https://www.srishtisehgal.co/rubble/context-driven-lxd - Connect with Srishti on LinkedIn: https://www.linkedin.com/in/srishti-sehgal/ - Sign up for Srishti's newsletter: https://learning-nerds-diary.ck.page/subscribe --- Send in a voice...

Which human skills are we going to need in the next five years? Assemble You have put together a new audio series on 10 of the human skills AI can’t replicate, and Adam Lacey joined Gary to talk through five of them. Including creativity, resilience, empathy and much more - with recommendations on how we build them for the future.    Access the Future Human series: https://www.assembleyou.com/products/future-human Sign up for HowNow’s free L&D bootcamp:...

Rush into buying tech, and before you know it, you’re tied into a contract for something that doesn’t solve your problems. It’s a tale as old as time and one that Ross Stevenson's free template can save you from! The Founder and Chief Learning Strategist at Steal These Thoughts joins us to explain how we can make smart choices - instead of following tech trends - to solve our problems. Sign up for the WTF Bootcamp: https://www.gethownow.com/wtf-bootcamp  Get Ross’ free tech template:...

“A trusted advisor is a strategic business partner embedded in the business. Who understands the business and is driving value for the organisation.” The question is, how do we become one? And unpick ourselves from the position of being an order taker? DR. Keith Keating, author of The Trusted Learning Advisor, explains all in this episode. We discuss why we end up in the order-taker lifecycle, why we should become trusted learning advisors and some of the key steps for getting us there,...

Sign up for What The Fluff today: gethownow.com/wtf-bootcamp Context is absolutely crucial to delivering L&D impact! From the self-awareness of our current capabilities to stakeholder expectations and the business’s commercial goals - it’s huge. But how often do we reflect on our current context and feed that into our strategy?  Probably not enough and in this episode, the brilliant Patrick Mullarkey talks us through these three key steps for turning this context into impact. 1....

Sign up at: gethownow.com/wtf-bootcamp Say hello to your six-step, self-paced course for a winning L&D strategy 👋 If you’re struggling to show impact, battling to get buy-in or exhausted by a lack of L&D engagement, you’ll love What The Fluff! Over four years, we've worked with innovative L&D teams, interviewed hundreds of industry experts, researched what learners really think, and even written the book on Learning at Speed. This bootcamp combines the best of that to break...

Inspired by his great article on getting the basics right before embracing new technologies, Paul Matthews returns to the podcast to discuss how we do that in 2024. From the fundamentals of problem discovery to driving successful behaviour change, working well with stakeholders and much more, this is a great reminder before 2024 really gets going. Timestamps 00:00 Introduction to Paul and the episode 02:33 Defining impact in your organisation 09:31 Discover problems before you act...

​The buzz around AI for L&D has never been ​higher but the conversation is surface level and dominated by gimmicky ideas. Egle Vinauskaite takes us beyond that in this episode, diving into the challenges and practicalities of using AI for L&D. From the ethics to the context and the core principles you need to get it right. Running order 0:00 Intro the show 1:12 Meet Egle 5:28 Why is organisational context so crucial? 12:03 Lessons from speaking to business leaders. 16:35 Why...

Collecting feedback can be a challenge, especially when it comes to our content! From the framing to the timing, it’s easy to get the basics wrong, but this episode helps us get it right. Matt Laybourn, Founder of Rockee - a platform built to collect content feedback in real time - joined Gary to talk us through the fundamentals of capturing feedback we can use. Timestamps 0:00 Intro to the episode, Matt and Rockee 4:04 The basics of good feedback 8:38 Is there trust in your...

Nelson Sivalingam, CEO and Co-Founder of HowNow and Kasper Spiro, Co-Founder and Chief Strategist at Easygenerator to discuss the shift from hiring to upskilling. Expect to learn the smart ways of identifying your urgent skills gaps, pitfalls that can derail your efforts and how you can get started with skills-first learning. Learn more about HowNow here: https://www.gethownow.com/ Learn more about Easygenerator here: https://www.easygenerator.com/ Connect with Nelson:...

Backed by the latest HowNow and Lattice research, this episode takes you through four realistic HR trends for 2024. No gimmicks, just proven tactics for more impact in the year to come. Learn more about HowNow here: https://www.gethownow.com/ Learn more about Lattice here: https://lattice.com/  Timestamps 0:00 Intro to HowNow and Lattice 4:26 The issue with career conversations 10:54 Having better career conversations 18:19 Flexible working in 2024 29:03 The shift from hiring to...

There’s been a lot of talk about Slack’s recent week-long hiatus dedicated to learning in the past few weeks.  "Ranger Week" involves employees temporarily putting aside their regular work duties to study various modules offered through Salesforce's Trailhead online learning platform.  And to achieve Ranger Status, Slack employees need to complete approximately 40 hours of online learning. With all the debate on this approach, HowNow Head of People, Pauline Taylor, joined Gary to talk...

Backed by the latest research, Nelson and Gary take you through 5 realistic L&D trends for 2024. No gimmicks, just proven tactics for more impact in the year to come. From using AI intentionally, to aligning with you organisation’s goals and upskilling people for the future, you’ll want to hear this conversation. Download The 2024 L&D Trends Report here: https://try.gethownow.com/2024-trends  Running order 0:00 Introduction 2:15 Aligning with company goals 10:49 Problem...

As small and solo L&D teams, there’s so much we can do - but how do we focus on the stuff that drives impact? ​We want to build good relationships with people, but pushing back and saying no are key to solving problems. ​And how do we keep enjoying the ride and build a network around us to share it with? In this episode, ​Emma Aplin, Eryn Frost and Annie Woodcock joined us to share their honest experiences and best advice.  Running order 0:00 Intro to the show and today’s...

In this episode, Gary's joined by Winnie Amoaku, UK Partnerships Manager at HiBob, to discuss the relationship between HR and L&D and what’s needed for it to flourish. From their common audience and shared foundation, to how they collaborate to drive performance and retention, this is a brilliant conversation. Running order 0:00 Intro to Winnie and her background 2:14 Roles and responsibilities for HR and L&D 5:30 The balance between hiring and upskilling 11:11 Discussing...

Download your copy of The 2024 L&D Trends Report today 👇https://try.gethownow.com/2024-trendsBringing together all the best data from 20+ reports and conversations with dozens of L&D experts and professionals.👉 Realistic and unbiased L&D trends based on the latest data.👉 Context of how we got here.👉 Recommendations for getting ahead of every trend and challenge.👉 Insights from L&D and people experts. --- Send in a voice message:...

The world is changing fast, and we need to help people build the right skills and knowledge at pace. At the same time, we need to strike the balance with wellbeing and prevent employees from feeling overwhelmed. And, ultimately, we need to do that while making sure our efforts are geared toward performance and impact. Today’s session is all about giving you advice and lessons from doing this in practice, with HowNow CEO and Co-Founder, Nelson Sivalingam, and Lattice’s Head of Sales,...

Learning science feels like a buzzword to some and comes with baggage for others, which often stops us understanding what it really means and applying it to any great effect.\ Lauren Waldman, Learning Pirate, joined us ​​to chat through what learning science means in practice, why L&D pros need to understand how learning happens, the role of the brain in upskilling and driving change, and much more. Running order 0:00 Intro to Lauren and this conversation 3:05 What does learning...