Anyone who's ever heard Gys Kappers speak will know how passionately he advocates for organisations to be super-intentional about systematically tapping every single employee— from the top to the very bottom of their structures, for game-changing insights and wisdom that can otherwise easily go ignored. In the latest episode of African Tech Conversations, Gys shares an incredible story of how an idea put forward by an entry-level factory worker helped the concrete masonry business he had a hand in building (the largest privately-owned business of its kind in South Africa at the time) stay afloat during the early to mid 2000’s. But it was a chance encounter with a fellow MBA student at the University of Cape Town following that seminal experience that would lead Gys to co-founding “social business software and collaboration company”, Wyzetalk— which is currently leading the charge on the continent to persuade companies to adopt social business software to achieve collaboration, open innovation and communication objectives. Music Credits: All music by Brian Lupiya. Used with permission.