LumenVox Is Listening! We sit down with Jeff Hopper to discuss the impacts of encryption, enhanced audio capabilities, and a new Configuration AI Gateway...PLUS orderability through Avaya AND an early adopter opportunity for Avaya partners!

Using their unique "PhonePrinting" approach, Pindrop secures the phone channel using 1,000+ unique acoustic features of a caller to deliver remarkably efficient fraud protection and customer authentication with an 80+% success rate. The ultimate goal of a fraudster is to steal YOUR money...not only in banks but also in insurance and retail. The same technology approach delivers powerful customer authentication.

Using PhonePrinting to secure the phone channel to deliver remarkably efficient fraud protection and customer authentication

READSPEAKER Text to Speech Technology 8andOut Podcast by Avaya DevConnect 8 & Out

AMC Technology 8andOut Podcast by Avaya DevConnect 8 & Out

Intranext 8andOut Smart SIP PCI by Avaya DevConnect 8 & Out

The Federal Communications Commission this week paved the way for hundreds of rural phone and broadband providers to waive fees that would otherwise be incurred by customers experiencing economic challenges as a result of the COVID-19 pandemic. These include late payment fees as well as installation and cancellation fees for consumers signing up for, or looking to switch providers of, Digital Subscriber Line (DSL) broadband services in order to work from home or access remote learning.

We sat down with long-time partner RSI to discuss their world-class solutions harness the power of telecom metrics to track, monitor and manage the performance of network facilities and drive business outcomes. These guys know the business. AND - they have solution already in place for Avaya Cloud Office! Solutions for Avaya communication platforms including ACO, IP Office, Aura/CM

The FCC is launching a new telehealth program aimed at using $200 million in new federal funding to improve connected health services. @AjitPaiFCC unveiled the new program today, and an update on the Connected Care Pilot Program, which aims to improve telehealth access in remote and rural parts of the country.

With the current pandemic, millions of workers are home with IP telephony solutions But what about 911? What if a small child used that phone to dial 911? Avaya can help make that device compliant with SecureNOW from @911Secure, LLC. Avaya's SELECT 911 Partner

On Friday, FCC Chairman @AjitPaiFCC announced the commission has issued a waiver that will allow ZOOM and WebEx to operate without fear of being penalized by additional fees intended for carriers, due to their massive increase in service minutes being provided. #SmartGov

The Federal Communications Commission has solicited nominations for the Hospital Robocall Protection Group, a new federal advisory committee dedicated to combatting robocalls to hospitals. The group will focus on issuing best practices on how phone companies can better combat unlawful robocalls made to hospitals, as well as how hospitals can better protect themselves from such calls. The creation of this group is a result of the TRACED Act, which gave the FCC additional tools and...

The FCC has announced that the March 31 open meeting will continue as planned, however, the meeting will take place over video conference in light of the current CORVID-19 Coronavirus pandemic. The public is welcome to watch at http://www.fcc.gov/live

The FCC re-confirms that during the COVID-19 Coronavirus pandemic, 'the mission to serve the public is ongoing'. To that end, libraries and schools are permitted to allow the public to access E-Rate funded WiFi hotspot services, as long as they do so free of charge, and NOT jeopardize their E-Rate funding eligibility.

FIXED AUDIO - Rapid Deploy CEO, Co-Founder, and Industry Disruptor Steve Raucher talks to Fletch to discuss the imminent migration to Cloud for 911 PSAPs - and what we can do now that they are there. Don't miss this exciting clash of wits between these 2 hardheaded technologists.

Federal Communications Commission Chairman Ajit Pai held a conference call yesterday with television and radio broadcasters and broadcaster trade associations to thank broadcasters for their efforts to educate the American people about the coronavirus pandemic and discuss additional ways that broadcasters can help Americans stay safe and informed during the coronavirus outbreak.

CALLING ALL NENA MEMBERS - TIME TO VOTE !!! Voting for NENA’s 2020-2021 Board of Directors is now open! Be sure to watch for your OFFICIAL EMAIL from @911NENA911 with your special link to cast your vote. This is YOUR organization and YOUR voice int he industry. Vote for your new leaders TODAY#

While doing some voiceover work for a video today, my dear friend from Germany called me, And we got into a great conversation about UC, Artificial intelligence, and the impact on the world that the Coronavirus as had. There's a video version of this on my YouTube channel as well. YouTube: https://youtu.be/w7zM4dg_0dE

During this novel Coronavirus pandemic, FCC Chairman Ajit Pai obtained commitments From several broadband service providers to keep Americans connected and increase speed where possible for the next 60 days.

We sit down with Matthew Kelly of Spectrum Real Time Solutions to discuss contact center and enterprise data displays and the importance of statistics reporting in the workplace.

FCC Commissioner Jessica Rosenworcel Issues a statement on the effect of the coronavirus and the digital divide that exists in the US. She calls for Data Cap reviews, as well as broadband carriers input on dealing with the issue for Tele-Working, Tele-Health, and Tele-medicine.

This month the @FCC will be discussing several important issues like #RoboiCalling. Thes meetings are YOUR opportunity to guide the Commission through the ECFS Electronic Comment Filing System where anyone can comment.

As early as January, Avaya donated audio and video equipment in Whuhan China and hospitals in the region have used Avaya solutions to help medical personnel perform remote consultation and enable patients to visit virtually with loved ones. As a global company, with global responsibilities and we have decided to provide Avaya Spaces collaboration software free, to all educational institutions along with non-profit organizations worldwide.

Robocall eradication efforts continue to be a priority at the FCC with Chairman Ajit Pai leading the charge appearing on Fox and Friends and introducing important measures later this month at the FCC Open Meeting. Listen to the latest update HERE.