Exceptional Customer Service can come in many forms. As a tour guide or tour operator, you want to be taking care of your customers as much as possible, but how do you give amazing customer service? Well, it is an enormous topic, and one we will revisit many times here at Be a Better Guide! In this video, I thought I would give you three concrete tips and examples, just to give you a sense of what great customer service can look like. Think of it as some inspiration as we continue to grapple with giving top notch service and incredible tours. Share this video if you know someone who might appreciate it and have them join the conversation! -Kelsey T Finished Listening? Share this podcast using any of the social buttons and let me know in the comments how you keep your tours running on time! I know for a fact that many of you have a ton of experience, and I’d love to hear your tips.   Full Video of the Episode   Leave a comment or read what others have shared about this episode