In this episode of the Beauty Business Strategies Podcast, our host, Michael Yost, sits down with returning guest Shelby Tarleton, the owner of Pink Lady Lash in Austin, TX, founder of Lash Boss Summit, and host of Lash Boss Radio to discuss the joys and challenges of owning a salon, spa, medspa, barbershop or lash studio. Join us as Shelby shares her insights on navigating the common stumbling blocks that owners often encounter and offers expert advice on overcoming them and fostering...

On this episode of the Beauty Business Strategies Podcast, we're joined by Carol Augusto, the executive producer and "dream builder" behind the celebrated beauty industry conference, Serious Business. We'll dive into the inner workings of running a successful conference, the leadership skills required to make it happen, and the teamwork, empathy, and trust necessary to make it truly unforgettable.  Carol will also share the thought process behind ensuring events are more than just an...

Ready to level up your salon or spa's client experience? Don't settle for just "pleasant" - give your clients an experience they won't forget! In this episode of Beauty Business Strategies Podcast, we're joined by Megan Schmidt and Autumn Queen - owners of Identity Atelier in Columbus, OH - as we break down the step-by-step recipe for creating a "true quality experience" for your clients. Get your headphones on and tune in for a crash course on the client journey as Megan and Autumn share...

Get ready to build your dream team! On this episode of the Beauty Business Strategies Podcast, we're chatting with Marian Sang, owner of the highly sought-after Omagi Salon & Spa in Louisville, KY. During this discussion, Marian shares her secrets on building a thriving company culture and A-team staff — from attracting your ideal candidates to conducting killer interviews and keeping top talent. We also explore authenticity, belonging, communication styles, and much more. Listen now...

The lifespan of a salon, spa, or medspa will always have its ups and downs. Sales will fluctuate, team members will come and go, and the industry will go through different phases. To survive and thrive, your business and team must continually adapt and evolve with these changes. But how? In this episode of the Beauty Business Strategies Podcast, Laura Pinkas, owner of Shine Hair Color & Design Studio in Columbia, SC, will help us unpack this subject and much more. Laura opened her...

How do you inspire your salon/spa teams when you need inspiration and support for yourself? Tune in to this episode of the Beauty Business Strategies Podcast to find out, as we are joined by two amazing members of the Strategies educational team: Educational Director Barbara Pierce and Certified Coach Leslie Winterrowd. In this lively discussion, Leslie and Barbara help us dissect the joys and pressures of being a leader and how you can stay grounded and authentic for your team. This is a...

Meeting the right people can be life-changing — or career-making! In this episode of the Beauty Business Strategies Podcast, we're joined by Aria Jayne, owner of Sucre Sugaring Studio in Everett, WA, and winner of the Momentum Award at Strategies' 2022 Team-Based Pay Awards. Aria is the poster child for the phrase "leap of faith." She left behind a stable career in the corporate world to pursue her passion: "ripping hair out of people." She now runs a successful sugaring business with a...

Ah, the holiday season. The stockings are hung, the appointment book is full, and retail sales are plentiful. So why does your holiday momentum have to end with the new year? It doesn’t! Tune in for this special edition of the Beauty Business Strategies Podcast as Certified Strategies Coaches Leslie Winterrowd and Jason Hoopiiaina bring the holiday cheer as they sit down to unpack how to capitalize on the holiday season by carrying that momentum throughout the entire year. If you want...

Could your salon or spa be doing more with less? In this episode of the Beauty Business Strategies Podcast, we sit down with Wafaya Abdallah, owner of Curly Oasis in Rockville, MD, and DevaCurl-certified curly hair specialist. Wafaya transformed her salon post-pandemic by transitioning to a four-day work week and bringing self-care into the workplace.  Tune in for a fascinating dialogue about the benefits of flexible scheduling, self-care, and honoring your team — and how you can implement...

Sometimes, it’s easy to get caught up in being The Boss and forget that you are also a part of your team. In episode 6 of the Beauty Business Strategies Podcast, join us for an insightful conversation about leadership and overcoming adversity with curly hair specialist Yukiko Taylor, owner of OlyCurl in Olympia, WA. Yukiko, winner of the 2021 Team-Based Pay Award for Best Turnaround, shares how a hard lesson in humility and empathy helped her overhaul her salon’s team culture and become the...

In this episode of Beauty Business Strategies, we are joined by Robert Reed and Brock Goldberg from Ergo for a compelling discussion about communication, collaboration, and consistency. We dive into how the age of social media has changed the industry’s mindset from “we” to “me” and how that shift has affected team dynamics, communication styles, inspiration, and goal-setting. Tune in for some words of wisdom on how to build stronger teams, plan for the future, and get the magic back in your...

In this episode of Beauty Business Strategies, Paul and Tussanee Luebbers from the LashCast Podcast join us to discuss the evolving role social media plays in growing a successful beauty business. We also explore how to ensure you're using your influence for the greater good of your company and community. 1:03 - Background 4:32 - Shifts in the industry 6:26 - Jumping to the head of the line before paying your dues 8:17 - Experience vs. influence 11:02 - Where the beauty industry is getting...

In this episode, Rachel Beechboard, owner of Libelle Beech Salon in Lebanon, TN, joins us to share how adapting her leadership role through empathy and tough conversations has strengthened her salon's team culture, increased customer loyalty, and fueled overall growth. Time stamps: 2:34 - What are you most proud of? (Shift in culture, leadership, and team) 5:14 - Evolving your leadership role 9:21 - Empowering your team through tough conversations 15:23 - Four steps for creating an...

In this episode, Strategies coaches Michael Yost and Michell Bartlein are joined by Jerry Montgomery, Defensive Line/Running Game Coordinator for the Green Bay Packers, to discuss all things leadership and culture.  But what does an NFL coach have to do with salon/spa business? Well, you're about to learn that Jerry's knowledge about building teams transcends industry.  You'll hear him discuss: The importance of understanding and communicating the concept that a team is multiple people...

In this episode, we are joined by Brett Pierce, a Certified Strategies Coach and owner of The Masters Salon in Huntsville, AL, for an in-depth discussion of creating team leadership in your salon, spa or medspa...the Ted Lasso way! Time stamps: 1:20 - Background 4:56 - Team Leadership the Ted Lasso way 12:52 - The importance of meeting people where they are as a leader 15:12 - Leading by example 18:01 - Values and keeping your team unified 20:30 - Hiring to match the values of your...