In architecture, as with almost any business, the environment you create in your office can make or break your team’s productivity. But with pandemic protocols forcing many businesses to work remotely, meaningful interactions and a positive workplace culture are even harder to cultivate—but still just as important. Colin Montoute, director of architecture at WXY Studio, and managing director Amy Hau, brought their expertise to the table during our latest Best Practice webinar to talk about...

An architect’s role by definition revolves around the planning, designing, and construction of buildings. But Rick Joy, principal at Studio Rick Joy, doesn’t see it that way. He believes his role is to create a lifestyle, not a building. It’s taking the setting and landscape into account and bringing the best experience to life with what you design. It’s letting nature and light in and pushing inconveniences and burdens out. It’s talking a client out of building a house on a hilltop and...

Building a strong team sounds simple: put a bunch of talented people with complementary skill sets together in the same room. But in reality, there’s a carefully calibrated science to crafting a team that produces great work. On the latest Best Practice episode, Sara Lopergolo and Oliver Link from Selldorf Architects share their experience handpicking team members and facilitating collaboration. They end up with teams whose members not only work well together, but also teach and learn from...

Strong leadership is the secret sauce of strong companies. You may be the most creative and most groundbreaking firm on the planet. But if your teams don’t work well together, if they spend too much time on the wrong parts of the process, and if they don’t keep clients happy—you’ll see subpar results. In this Best Practice interview, Holly Deichmann and Zoe Small, Associate Principals at Diller Scofidio + Renfro, share exactly how good managers can uphold the business: by empowering...

A technology-first firm is not one that merely uses the latest technology in their practice. It’s a firm that leverages that technology to allow collaboration in the sketching process all the way through a 3D experience. It’s having designers, project managers, technical architects, and software developers all working together to make things happen in tandem and instantaneously. Mancini Duffy is a firm that takes that collaboration seriously. In this Best Practice webinar, President Christian...

Digital is taking over the working world, and it’s time for your company to catch up. More and more, clients are clamoring for digital-based options, but many businesses are reluctant to shift their policies to accommodate new technology. On the latest Best Practice, Shane Burger, principal and director of technical innovation at Woods Bagot, shares how to accommodate digital culture at your workplace so you can keep up with the competition.

Launching an office in a new city requires a solid operations team and a structured plan for growth. Moody Nolan’s New York City office started with four people just over a year ago and now it has 20. The secret to that fast success? Delivering high-quality projects to the clients you have. It’s the best marketing tool to achieve steady growth. In this Best Practice interview, Associate Principal and Director of NY Operations Latoya Nelson Kamdang and Senior Associate and Project Manager...

Midsize architecture firms face unique threats to their longevity compared to small and large firms. Mega firms seem poised to gobble them up, and it’s hard to compete with extra large firms that offer far more services. There’s also the issue of leadership transition. Many midsize firms that started off small and haven’t given enough thought to how they’ll evolve into the future with new leaders. Without a plan, there is no future. But all is not lost. In this Best Practice episode, Kirsten...

The idea of a $20 billion budget can make your head spin. But in the right hands, that kind of funding can accomplish a world of good. That’s exactly the mission of Angel Dizon, Managing Director of the Bureau of Overseas Buildings Operations. While the government may get a bad rap from time to time, there’s a steady revolution happening from within the OBO department. Angel joined us on Best Practice to explain how an embassy is so much more than just a building, how his team goes about...

You own your career trajectory. Whatever field you’re in, you have the power to make your work stand out, so clients take notice and want more. It takes a little daring and a strong stomach for risks (and the inevitable failure), says Gregg Pasquarelli, founding principal at SHoP architects. In this Best Practice interview, Gregg explains why as long as you pick yourself up and learn something from every project, you’ll keep advancing your business—and your industry—at the same time.

A growing number of firms are combining two major responsibilities into one role: chief operating officer and sustainability director. It’s a lot to juggle in a small firm, let alone a quickly growing one spread across multiple cities. But Allen Schaffer, COO and Director of Sustainability at Moody Nolan, has handled the two roles for almost two years now as they’ve expanded into new markets. In this Best Practice interview, Allen discusses the ways the two roles overlap and how they differ,...

In the workplace, collaboration is the glue that holds a company together. But getting your employees to function as a cohesive unit is a unique challenge, especially in the design and architectural world. So how can you get a bunch of creative individuals to create solutions as a collective force? It begins with your workplace environment. In this Section Cut interview, Elaine Molinar, partner and managing director at Snøhetta, and Partner and Landscape Architect Michelle Delk share the...

Today’s business landscape calls for new and disruptive ways of doing things. You wouldn’t typically think of placing a software professional at the helm of an architecture firm. But that’s exactly what Rossmann Architecture did when they tapped Shane Balcom for the role of Managing Director. Thanks to new ways of operating from the ground up and the adoption of tech tools like Monograph, the team at Rossmann has grown from 14 employees to 33 in just one year.

When the focal point of your work is design justice, your processes look a bit different than the average design firm. For one thing, processes need to be simultaneously more efficient and also more unique. When you’re seeking diverse voices and shaping public spaces, steps like community outreach are complex and time-consuming, making efficiency key. At the same time, conducting radical thinking and seeking to overturn past injustices requires brand new modes of operation. Bryan C. Lee Jr....

Does this sound familiar? You need to bring in more clients to your practice to increase your revenue, but you don’t know if the money and time you spend on marketing will bring the right results. That’s where performance marketing comes in. It’s a measurable, concrete way to drive new business to your practice. Performance marketing is a comprehensive term for marketing and advertising where you only pay when a certain action occurs. You set a budget and know exactly what you’ll get for that...

If you’re a doer-seller, you’re probably more comfortable “doing” than “selling.” Nobody goes to school to become an engineer, a designer, or an architect because they want to sell engineering, architecture, or design services. They want to do whatever their skill set is. But in today’s business world, doers need to become sellers—or at least active partners in the business development of the companies they work for. That’s what Iben Falconer has observed in her career. An architectural...

If you want your business to run efficiently, you have to give your employees access to the proper tools and technology so they can get the job done. But it can be a challenge to find and implement the tools and tech that will best help your company achieve its goals. In this Section Cut interview, Scott Lelieur, director of operations at Lake Flato, and Director of Design Technology Daniel Stine, share how their company implements tools and technology to optimize their work at the...

If your firm is considering going hybrid, it’s a much bigger decision than deciding how many hours per week you’ll ask staff to spend in the office. It also means overhauling processes that may have been in place for years or decades. Careful thought is needed, as is employee buy-in at every level. Evelyn Lee is the founder of Practice of Architecture and currently works at Slack. In this Section Cut interview, she shared the wisdom she’s gathered over the last 10 years as a workplace...

With the surging demand for diversity in the workplace, many companies are scrambling to figure out how to increase—and manage—gender and ethnic diversity within their own firms. To help your people to work well together, you have to learn how to handle a diverse team of employees, which means focusing on four values: justice, equity, diversity, and inclusion (JEDI). In this Section Cut interview, Yiselle Santos, VP and Director of Justice, Equity, Diversity and Inclusion at HSK, Inc.,...

Financial management isn’t just standard accounting. It also involves looking at the big picture of your financial performance to make smart business decisions. When you understand what’s going on financially, you can improve and plan for the future. In order to get that understanding, you need to track your time and do some calculations. In this Section Cut interview, Rena Klein, Vice President for Investment Partnerships at Charrette Venture Group, explains why firms need to know things...

The world is changing fast. In order for your practice to survive, you’ll have to change along with it. New technologies and new ways of communicating can be scary, but humans have always evolved and adapted by using new tools. During this Section Cut interview, Libo Li, CTO of KatalystDI, talked to us about how becoming an adaptive organization has to start from the firm culture, how better organization tools can lead to better design, and how experimentation and permission to fail is key to...

Finding and hiring top talent is a challenge for any company, especially in today’s competitive hiring environment. To give your business the best shot at attracting and retaining great employees, you have to know how to market your business to job candidates. In this Section Cut interview, Talentstar’s founder Marjanne Pearson and Principal Connector Linda Wallack share how to attract potential hires by knowing who your brand is, what values you need your employees to share, and how to...

How can you finally say goodbye to an unwieldy spreadsheet system and streamline your operation from start to finish? At Workshop/APD, the team develops strategic and custom solutions at scale. When they doubled their team over the course of the pandemic, a smooth project management system became more important than ever. Thankfully, they already had their “secret weapon” in place in the form of Monograph. During this Section Cut interview, principal architect Thomas Zoli shares how the once...

Architects don’t receive a lot of training on business and finance. And staff members with business experience don’t often understand the design side. So, how do these two groups collaborate and run a practice? During this Section Cut interview, Arthur and Marie Eddy of Traverse Landscape Architects shared how they’re using Monograph to speak the same language across groups and get things done faster. From better understanding the project process to determining what’s working and what’s not,...

How do you operate a national practice that encompasses art, architecture, historical preservation, and construction documents all under one roof? That’s the task of Verdant Studio, an Arkansas-based firm with incredible breadth and reach. Founder Jessica Hester credits Monograph for keeping the team on schedule and on budget while shaving hours of meeting and accounting time off their plate every week. In this Section Cut interview, Jessica and colleague Natasha Brand shared how Verdant...